KIA at Napleton's Northlake

I love this dealership. I bought my 8th car from them last Monday. They are professionals 100%. I will recommend them to my friends and family all the way. I bought my 8th car from them last Monday. They are professionals 100%. I will recommend them to my friends and family all the way. More

Jerry Vazquez was a great sales associate! Very Helpful and knowledgeable about all the features in my new Sportage! Great employees at Napleton Northlake Kia Very Helpful and knowledgeable about all the features in my new Sportage! Great employees at Napleton Northlake Kia More

We had a great experience with Napleton Kia, the salesperson Yesim was fabulous and then followed up with Simeon in the Finance department who found us savings we did not expect. His thorough approa salesperson Yesim was fabulous and then followed up with Simeon in the Finance department who found us savings we did not expect. His thorough approach got us a special interest rate designated for teachers and heros which my wife is. Thank you to Napleton Northlake KIA and their amazing team for getting my wife into her dream car. I can't wait till I'm ready for a new Kia so I can go there again. More

I had the best experience with Northlake Kia. My first interaction was with Cheryl (who is the sweetest). She paired me with Matt who is patient and kind. He really took his time helping me throu My first interaction was with Cheryl (who is the sweetest). She paired me with Matt who is patient and kind. He really took his time helping me through the process. Than Dan helped me with my financial paperwork and explained very well. I talked to a young stylish young man to do my down payment (wish I remembered his name). He was very cool and helpful. Everyone I encountered were very cool people. More

I can into the dealership for a specific car, but by the time I arrived they had just sold it. Ashley went above and beyond to help me. She found a car at another Napleton location and sold me a car! Thank time I arrived they had just sold it. Ashley went above and beyond to help me. She found a car at another Napleton location and sold me a car! Thank you for being so patient with me Ashley! More

I AM VERY UNHAPPY WITH THIS DEALERSHIP RIGHT NOW. I BROUGHT MY CAR IN FOR AN OIL CHANGE ON OCTOBER 14TH 2022. ON RECIEVING MY CAR BACK THERE WAS SCRATCHES ON THE PASSENGER SIDE THAT NEEDS TO BE FIXED I BROUGHT MY CAR IN FOR AN OIL CHANGE ON OCTOBER 14TH 2022. ON RECIEVING MY CAR BACK THERE WAS SCRATCHES ON THE PASSENGER SIDE THAT NEEDS TO BE FIXED. I AM WRITING THIS REVIEW ON DECEMBER 1ST AND MY CAR IS STILL NOT FIXED. EVERY TIME I CALL ABOUT MY CAR BEING FIXED ALL I HEAR IS THEY DONT HAVE A LOANER FOR ME. I AM DISAPPOINTED WITH THEM BECAUSE I HAVE NEVER HAD A PROBLEM WITH THEM BEFORE. I NEED ANSWERS ASAP More

Well, It started with Cheryl VIP Manager, who took the time to listen and address my issues and concerns. She made the perfect connection with Jerry Vasquez who is an AMAZING HUMAN BEING. very human, cari time to listen and address my issues and concerns. She made the perfect connection with Jerry Vasquez who is an AMAZING HUMAN BEING. very human, caring and patient going above and beyond the call of duty. to him I'm sure it's just another day at work, but to me it meant a great deal. Buying a car for my autistic son was very important to me also being a single mother, you can only imagine. I will totally recommend your dealership to everyone even if they are not buying a car. LOL!! you never know right? Cheryl, Jerry, Mr. SILVERMAN, and the Finance Advisor. I can't THANK YOU GUYS ENOUGH. THANK YOU, THANK YOU, THANK YOU!!!!! More