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KIA at Napleton's Northlake
Palm Beach Gardens, FL
485 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Our Finance team excels in dealing with any type of Credit. From no credit to bad credit Napleton Northlake KIA is here for you.
If you don't see what you are looking for, please discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 485 reviews
December 28, 2018
Beware Please be aware of the service departments practice on upselling. Had car serviced a couple months ago for a recall item. They also included a “courte Please be aware of the service departments practice on upselling. Had car serviced a couple months ago for a recall item. They also included a “courtesy check”. This is where it goes wrong. Told my daughter she needed an alignment and oil change. Both were done the day before. This was the first car we purchased from them as well as the last. More
by Cjennerjahn
Employees Worked With
No idea.
December 22, 2018
Shane Richards is a great sales specialist.. He catered to my every need. I highly recommend him.. He is the greatest Check him out for yourself is a great sales specialist.. He catered to my every need. I highly recommend him.. He is the greatest Check him out for yourself More
by Rose369
Employees Worked With
Shane Richards, Stephen Smith
December 20, 2018
What an awesome experience!!!! I am so happy with my new vehicle. Shane was the most professional, knowledge and experienced car dealer/salesperson I could have ever dealt with. He I am so happy with my new vehicle. Shane was the most professional, knowledge and experienced car dealer/salesperson I could have ever dealt with. He assisted me beyond limits. Shane made sure I was completely satisfied with my purchase. I was able to get the vehicle that I wanted and at a great deal. I could not ask for any better service. Thank you for being so great. I love my 2019 Kia Serento!!! ???????????? More
by Prefectlyhappyinlife
December 19, 2018
Dream Car I could not be happier over my purchase of the Kia Stinger GT2. Erin went to work for me and helped me get into my dream car! I would definitely enc I could not be happier over my purchase of the Kia Stinger GT2. Erin went to work for me and helped me get into my dream car! I would definitely encourage you to stop by and see Erin and let her help you get into your next car! More
by Scgirldp
Employees Worked With
Erin Schobert
December 18, 2018
What a surprise! I dreaded the thought of car shopping. When I visited Napleton Kia I took a Forte for a test drive and liked what I saw. Next, oh no, the dreaded si I dreaded the thought of car shopping. When I visited Napleton Kia I took a Forte for a test drive and liked what I saw. Next, oh no, the dreaded sit down.... but this was totally different! I enjoyed working with Barry, my salesman, as well as Arthur and the finance man! It was a pleasant experience! So different from my past experiences in car buying! I recommend Barry and Napleton Kia to anyone shopping for a great car that comes with a fantastic warranty! A+! More
by NLH
Employees Worked With
Barry Armband
December 14, 2018
Jon Brown To have a pleasant experience at a car dealership is amazing. Jon was straight forward, had a sense of humor and most importantly he LISTENED to what To have a pleasant experience at a car dealership is amazing. Jon was straight forward, had a sense of humor and most importantly he LISTENED to what my daughter(17 years old) had to say because he knew the car was for her, Jon is a gem of a salesman. I wish him well in his new career. More
by Kia2018
Employees Worked With
Jon Brown-Stepan
December 11, 2018
Satisfied Customer thanks to Erin! Erin sold me my new Kia Sportage! I love it. It was a great car buying experience and I would recommend her to anyone looking to purchase a car! Erin sold me my new Kia Sportage! I love it. It was a great car buying experience and I would recommend her to anyone looking to purchase a car! More
by Stryker1
Employees Worked With
Erin Schobert
December 10, 2018
Northlake Kia the worst in customer satisfaction I both my car in August of these year. They started the sell by offering something that the car did not have, but they assured it came with it . Then I both my car in August of these year. They started the sell by offering something that the car did not have, but they assured it came with it . Then after only 3 month after doing a oil change and alignment they told us that two tires need to be change, of course I told them that we just both the car and that we only put 2,000 miles on it for us to replaced the tires. But the alignment was terrible so we had to go back and get the tires, but of course because they never will loose they only pay for one and the other one we had to pay. My question is why they did not tell us only 3 month ago, but the way the tires are not going to last sooooooo you want to get it as it is or something. They just hide everything in order to make the sale. But that is dishonest business. The worst dealer everrrrrr More
by Lucca04
Employees Worked With
December 07, 2018
Thank you! Thank you Erin, Matthew, and Napleton for a great experience. I love my new van and would recommend them to anyone who is buying a car. Thank you Erin, Matthew, and Napleton for a great experience. I love my new van and would recommend them to anyone who is buying a car. More
by Teliusfrancois
Employees Worked With
Erin Schobert, Petion Matthews
December 01, 2018
Excellent customer service Went into the dealership to purchase a 2011 Kia and met Jon, he took time out to explain all the process, listened and found the best deal and insuran Went into the dealership to purchase a 2011 Kia and met Jon, he took time out to explain all the process, listened and found the best deal and insurance for me. Thanks Jon you truely exemplifies excellent customer service. More
by enevrah
Employees Worked With
Jon Brown-Stepan
