Kaiser GMC Truck

After 2 years of trying to get a repurchase and replacement deal done for my Yukon, Michael B. finally followed through on getting it done. I appreciate their willingness to work with me - many oth replacement deal done for my Yukon, Michael B. finally followed through on getting it done. I appreciate their willingness to work with me - many other dealers passed the buck, but they didn't. More

My experience with Kaiser Buick was amazing. Five stars isn't enough stars to show how pleased I am with this dealership. Every person I encountered was polite, kind, helpful and extremely profe Five stars isn't enough stars to show how pleased I am with this dealership. Every person I encountered was polite, kind, helpful and extremely professional. I had my truck repaired and the quality of work done was beyond belief. The work was done in very timely manner. The professionalism of the body shop and the quality of work done is simply stunning!!! My truck looks brand new. I am so happy with my truck and how it looks it makes me smile every time I look at my truck. I would strongly recommend them to all my friends and family with complete confidence. The professionalism, quality and polite manner in which they handle their customers makes them a true asset to this community. More

After owning the truck 12 days i found out on my jobsite that 4x4 didnt actually work. Contacted the dealer and they would not take any responsibility. The ext warantee company wont approve the repair becau that 4x4 didnt actually work. Contacted the dealer and they would not take any responsibility. The ext warantee company wont approve the repair because they say its a pre existing issue. To be truthful I agree. All I wanted was a working truck but these people boss your butt and promise the world when your about to sign on the line but afterwards they treat you like a piece of inconvenient trash. More

We were sold a BROKEN truck the 4 wheel drive will not work. It was clearly a missed issue..and now we have to pay the ultimate price. Steer clear work. It was clearly a missed issue..and now we have to pay the ultimate price. Steer clear More

Review of Keiser Buick & GMC in DeLand, FL** I purchased a **2024 GMC Sierra 1500 Duramax** in **December 2024**, expecting reliability from a premium vehicle. However, on **May 26, 2025**, my tru purchased a **2024 GMC Sierra 1500 Duramax** in **December 2024**, expecting reliability from a premium vehicle. However, on **May 26, 2025**, my truck developed **major issues**, and my experience with **Keiser Buick & GMC in DeLand, FL** has been extremely frustrating. 🚨 **Engine Warning & Diagnosis** After experiencing performance issues, my **Banks iDash monitor** identified multiple error codes: - **P0476 & P049B** – Related to **Exhaust Back Pressure Valve problems**, known to affect emissions systems in GMC trucks. - **P0340 & P0341** – Indicating **Camshaft Position Sensor malfunctions**, which directly impacted performance and put the truck into **limp mode (55 MPH limit)**. 🔹 **Lack of Communication** – My truck has been in their service department with **no updates** on its status. Calls go unanswered, and transparency is nonexistent. 🔹 **No Loaner Vehicles** – Despite selling high-end GMC vehicles, they offer **no courtesy loaners** or rental accommodations, leaving customers stranded. 🔹 **Severe Staff Shortages** – The **service manager, Mike**, admitted they **don’t have enough diesel mechanics**, causing extended wait times. Many customers are affected, yet the dealership fails to provide honest timelines. 🔹 **Unacceptable Service Standards** – GMC trucks come at a **premium price**, yet the dealership fails to provide the **basic service and support** expected from a reputable brand. ⚠️ **If you're considering service at Keiser Buick & GMC, beware of long delays, poor communication, and lack of customer accommodations**. Customers deserve **honesty and efficiency**, and this dealership falls short. More

Review of Keiser Buick & GMC in DeLand, FL** I purchased a **2024 GMC Sierra 1500 Duramax** in **December 2024**, expecting reliability from a premium vehicle. However, on **May 26, 2025**, my tru purchased a **2024 GMC Sierra 1500 Duramax** in **December 2024**, expecting reliability from a premium vehicle. However, on **May 26, 2025**, my truck developed **major issues**, and my experience with **Keiser Buick & GMC in DeLand, FL** has been extremely frustrating. 🚨 **Engine Warning & Diagnosis** After experiencing performance issues, my **Banks iDash monitor** identified multiple error codes: - **P0476 & P049B** – Related to **Exhaust Back Pressure Valve problems**, known to affect emissions systems in GMC trucks. - **P0340 & P0341** – Indicating **Camshaft Position Sensor malfunctions**, which directly impacted performance and put the truck into **limp mode (55 MPH limit)**. 🔹 **Lack of Communication** – My truck has been in their service department with **no updates** on its status. Calls go unanswered, and transparency is nonexistent. 🔹 **No Loaner Vehicles** – Despite selling high-end GMC vehicles, they offer **no courtesy loaners** or rental accommodations, leaving customers stranded. 🔹 **Severe Staff Shortages** – The **service manager, Mike**, admitted they **don’t have enough diesel mechanics**, causing extended wait times. Many customers are affected, yet the dealership fails to provide honest timelines. 🔹 **Unacceptable Service Standards** – GMC trucks come at a **premium price**, yet the dealership fails to provide the **basic service and support** expected from a reputable brand. ⚠️ **If you're considering service at Keiser Buick & GMC, beware of long delays, poor communication, and lack of customer accommodations**. Customers deserve **honesty and efficiency**, and this dealership falls short. More

Responsive employees, kept me informed of issues. Efficient in resolution. Michael listened to my concerns. Found the most cost effective solutions. Professional manner and kind. Matt kept me inform Efficient in resolution. Michael listened to my concerns. Found the most cost effective solutions. Professional manner and kind. Matt kept me informed too, always returning calls. I'll be back for recommended service, as well as the unexpected. More

Serice department has gone down hill, they are not willing to work with you on your needs. willing to work with you on your needs. More

Chris was extremely helpful with purchase. Took care of many things in advance to streamline purchase. He even drove to deliver something to me that I had left in my trade in. Doug was very fr Took care of many things in advance to streamline purchase. He even drove to deliver something to me that I had left in my trade in. Doug was very friendly and helpful with paperwork. Great team! More