62 Reviews of Kalidy Kia - Service Center
I purchased a Volkswagen from Kalidy Kia a year ago and have the friends for life oil changes. Unfortunately, every time I schedule service they always have to order a filter. I understand this is not a Vo have the friends for life oil changes. Unfortunately, every time I schedule service they always have to order a filter. I understand this is not a Volkswagen dealership. But, being that service is pre-scheduled they should be aware of what products are needed for the day and pre-order as to not inconvenience customers. At my last visit the service technician working on my vehicle parked it in the pouring rain and I had to run out as ask him to grab my umbrella. My service advisor Darnell saw me and came to ask why the vehicle wasn’t pulled in from the rain. Some lame excuse was given. At that time the technician informed Darnell and I that my hood would no longer come up due to a cable breaking. Which apparently happens with foreign cars. My family and I were headed to Kansas for a long weekend and not having a working hood was not an option. Even though the technician wanted me to leave and come back after my trip. Darnell insisted that he pull my car in and have it looked at to ensure it was highway ready. They had to order a part and it would take through the end of the day to complete. So Darnell got me a shuttle home and keep me updated with the status of my vehicle until it was completed. My service advisor Darnell is the only reason I’m giving the service center a 4 star rating. He is so polite, informative, thorough, and goes above and beyond for his customers. More
Shady, dishonest, bad communication, abusive of your time, pulls credit multiple times, walk out spending more than you were going to because they sell lemons. Every person that inquires about this deal time, pulls credit multiple times, walk out spending more than you were going to because they sell lemons. Every person that inquires about this dealership I will share my poor experience with them. Additionally, had to get the used car commission involved More
Exceptional customer service! I would recommend this dealership/service center to everyone! Passing through Edmond, OK on my drive back home to TX, my car literally died. I got a I would recommend this dealership/service center to everyone! Passing through Edmond, OK on my drive back home to TX, my car literally died. I got a battery jump but was told it wouldn’t get me where I needed to go. I did a quick google search and saw I was 5 miles from “the best Kia dealership in OK”. Once I was able to get to Kalidy Kia, the service rep, Taylor, was so kind and told me he’d get me back on the road the same day! I am so thankful for their help and amazing customer service! More