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Kansas City Hyundai
Merriam, KS
2,548 Reviews
The team at Kansas City Hyundai would like to welcome you to our dealership in Merriam, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Merriam, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Merriam count on the high-quality vehicles and services found at Kansas City Hyundai, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,548 reviews
September 15, 2021
Jesus is amazing, his service and knowledge is the reason my wife will be coming to Reed Hyundai for our next car purchase. Thank you again, Jesus! Btw, in a few years, I'm getting myself one of those Genesi my wife will be coming to Reed Hyundai for our next car purchase. Thank you again, Jesus! Btw, in a few years, I'm getting myself one of those Genesis GV70 or GV80. More
by jcedric77
Verified CustomerEmployees Worked With
Jesus, Omid Nazari
September 14, 2021
I have no complaints regarding the quality of your work. But recently customer service as been truly lousy. I was scheduled for service for the recall was checked in and told it would be about 2 hours becau But recently customer service as been truly lousy. I was scheduled for service for the recall was checked in and told it would be about 2 hours because they were running behind. 3 hours later I was told that the work could not be done because the computer was not updated. I was told I could get the car wash I didn't get the time before that only to be asked as I'm walking to my car after a 3 hour wait that if I still wanted my car washed they could do that for me. I declined and was told that I would be among the first to be called when the recall was updated. Well 2-3 weeks later I called to check regarding the recall because I was informed by a relative that they had gotten theirs done there a week ago. Sure enough I was given a time to come in and have it done. The customer's time is just as important to them as Reed Hyundai repair is to them. If I had come in 3 hours late my appointment would not have been honored. I purchased a service contract that supposedly included a car wash whenever I came in that I have yet to been able to use. I don't know if it's Covid or new employees but the customer service sucks! More
by V
Employees Worked With
Felix Moreno
September 09, 2021
The work I had done was finished a lot more quickly than I anticipated and completely solved the problem I was having. I enjoy having Reed Hyundai as my service provider. I anticipated and completely solved the problem I was having. I enjoy having Reed Hyundai as my service provider. More
by CHILL8217
Employees Worked With
Jordan
September 09, 2021
Joseph is very knowledgeable, informative, respectful and friendly. I was informed of required maintenance for my 2020 Tucson and Joseph explained it thoroughly. Highly recommend Reed Hyundai. friendly. I was informed of required maintenance for my 2020 Tucson and Joseph explained it thoroughly. Highly recommend Reed Hyundai. More
by rbushur
Employees Worked With
Joseph Dean
September 09, 2021
They are amazing! They are quick but friendly and honest. I appreciate that they remember customers too. Makes you feel comfortable being there. Definitely recommend. I appreciate that they remember customers too. Makes you feel comfortable being there. Definitely recommend. More
by belindalfroetschner
Employees Worked With
Felix Moreno
September 09, 2021
As always your service department is spot on. Joseph, Jordan etc! Kudos to the mechanic that works on my vehicle as well! See you in a couple of weeks Jordan etc! Kudos to the mechanic that works on my vehicle as well! See you in a couple of weeks More
by smileiscontagious58
Employees Worked With
Joseph &Jordan, Felix Moreno, Dan Stafford
September 08, 2021
Got in early and the staff greeted us warmly. We waited inside during our service and didn’t have to wait long. We reviewed the service completed and recommended service and then went on our way. inside during our service and didn’t have to wait long. We reviewed the service completed and recommended service and then went on our way. More
by littleraingroves
Employees Worked With
Felix Moreno
September 08, 2021
Disappointing this time- was there an hour longer than anticipated- no one checked me in so therefore I didn’t have anyone to text to ask why - and to find my car the tech hit the panic button - an hour a anticipated- no one checked me in so therefore I didn’t have anyone to text to ask why - and to find my car the tech hit the panic button - an hour and a half after my scheduled appt time. When car was ready I was told it was ready to go he just needed to move a couple of cars and take the tag out of my car- so I got in but he left my key laying on the desk so I had to go back in to retrieve it- guess they were busy - but really disorganized that day This is the first time I have been dissatisfied so yes I’ll be back and hope it doesn’t happen again More
by jjbeach3
Employees Worked With
No one introduced themselves
September 07, 2021
From the moment I pulled up to the Service area, I was greeted and treated with nothing but smiles, kindness, and attention to help. I came in for the 7500-mile complimentary service, and everything was t greeted and treated with nothing but smiles, kindness, and attention to help. I came in for the 7500-mile complimentary service, and everything was taken care of efficiently and effectively. Hardly had to wait an hour! Shoutout to Blake for helping me schedule this before I left on a road trip to make sure that everything was taken care. Huge thanks to Reed Hyundai! More
by valeriejeanemarie
Employees Worked With
Blake
September 02, 2021
Friendly staff and estimated wait time was on the nose. Waiting area spacious and comfortable. Would highly recommend service department and they did not try too over sell me on anything. Waiting area spacious and comfortable. Would highly recommend service department and they did not try too over sell me on anything. More
by PD701RN
Employees Worked With
Felix Moreno, Dan Stafford
