Kansas City Hyundai

Good Experience overall Salomen Williams had initial started contact with me via email. I did not tell him I was coming and when I showed up he was not there so I ended up w Salomen Williams had initial started contact with me via email. I did not tell him I was coming and when I showed up he was not there so I ended up with Henry Frazier. Henry was very accommodating when I told him I was not sure which style of Elantra I wanted but was looking to try the Value Edition with the Sunroof. He did not have one in my color but gave me a key fob to try a similar one. I liked it and then we started going over the colors and I told him blue. Took me a couple of minutes to figure out which one but Henry had found one locale, at first, but found out it was just hail damaged so he located another on in Iowa. He dropped off a loaner car for me a the car rental place so I could use that until the car got from Iowa. Now the long wait for financing is something I will avoid in the future by going thorough my bank. 3+ hours is way too long. More

Henry Frasier is the best!!! One of the main reasons we keep returning to this dealership is Henry Frasier. He gives personal attention, and goes out of his way to make sure we a One of the main reasons we keep returning to this dealership is Henry Frasier. He gives personal attention, and goes out of his way to make sure we are happy with our purchase. This is our third car from your dealership, and we will return again! More

New car purchase. Salomen was professional and extremely helpful in finding a vehicle for me. I have past credit issues and was able to get a new vehicle at the monthly Salomen was professional and extremely helpful in finding a vehicle for me. I have past credit issues and was able to get a new vehicle at the monthly payment I needed. More

2017 Hyundai Elantra Great selection. Great rebates. Great salesman. I will be returning to work with Henry when my fiance is ready to get a new car. Love my new 2017 Hyun Great selection. Great rebates. Great salesman. I will be returning to work with Henry when my fiance is ready to get a new car. Love my new 2017 Hyundai Elantra! More

Where to begin? Today marks purchase number four from this dealership. Bryan Ball (now sales manager) has always treated my family with the utmost respect, to the ex Today marks purchase number four from this dealership. Bryan Ball (now sales manager) has always treated my family with the utmost respect, to the extent of continually going above and beyond the call of duty. I cannot stress how well they take care of us, and as someone who is now in the car business, Bryan sets an example that is worth following (despite being impossible to match his customer service experience). The past two sales have involved Scott Virden, and although we don't know him as well, he has been an absolute pleasure to work with, as well, and I would wholeheartedly recommend him as a sales person, as well. More

Service department Majority of my bad experience was in the service department, minus Joe..He was great! I am glad everyone outside the service department was very helpf Majority of my bad experience was in the service department, minus Joe..He was great! I am glad everyone outside the service department was very helpful. More

2017 elentra I had purchased a 2012 elentra in june of 2012. Was very satisfied with the product. I did some research on a 2017 and liked what I saw. I called a I had purchased a 2012 elentra in june of 2012. Was very satisfied with the product. I did some research on a 2017 and liked what I saw. I called and set up an appointment with Sammy Nasr. Sammy was very friendly and intelligent. We talked for a few minutes and Sammy showed me a 2017 elentra limited and rebates I was eligible for that model. I told him I would take it I explained to Sammy that I was in a tough financial situation. I told him that I would have to wait and month or so until I could get the proper paper work. Sammy said no problem. I came back to the dealership a month latter and bought the car More

In for oil change and tire rotation Oil change and tire rotation plus informed me of an upcoming recall. So thankful that they took care of it immediately. Very polite, courteous. I di Oil change and tire rotation plus informed me of an upcoming recall. So thankful that they took care of it immediately. Very polite, courteous. I did not have to come in at another time. They were pretty close to the time they allotted for everything to be done ANE they discounted my bill because they were a little longer than expected. More

Terrible Service Sales agent was very rude after I left and before I returned to finish the purchase, which is why I did not call back to end the sale. He text me fro Sales agent was very rude after I left and before I returned to finish the purchase, which is why I did not call back to end the sale. He text me from many different numbers and called me back to back from different hoping that I would answer the phone. More

When I thought it was over Dealing with Brandon was a great experience from the conversations on the phone , throughout the official in person meet and finally when closing the Dealing with Brandon was a great experience from the conversations on the phone , throughout the official in person meet and finally when closing the deal . When Brandon and I officially met in person , he was up front and honest (well as honest as a car salesman could be ) LOL the one thing he stated up front was that he would keep trying until he exhausted all his options, and that he did . He tried and tried; and ended up telling me that the only thing he could put me in was a impala knowing my heart was set on a Tucson . That was a no-go for me . And unfortunately he sent me home without a new car . I thought it was over, and had basically given up. But that was only Day1 . The very next morning I got a call from Brandon, he said he went to bed thinking on how could he help me he tried a few different paths and was able to get me approved for a Sonata , BUT I was still set on the Tucson , he said he would keep trying and let me know if anything changes it turns out he was able to get a approval on two of the SUV's I had looked at . Even though my heart was set on a Tucson ended up in a Santa Fe with all kinds of bells and whistles and I am more than happy that I did . When it was all over he kept his word and he kept trying. More