Kansas City Hyundai

Exceptional employees Exceptional service from salesman Scott, Soloman, Chris and John serviceman who set up installing sunroof. They all went the extra mile. We will be ba Exceptional service from salesman Scott, Soloman, Chris and John serviceman who set up installing sunroof. They all went the extra mile. We will be back! Thanks, Hyundai! More

Veloster review I purchased my second blaster and feel like I got a great deal and exceptional service. Thank you Henry and Branden for always making sure that all o I purchased my second blaster and feel like I got a great deal and exceptional service. Thank you Henry and Branden for always making sure that all of my needs are met at Shawnee Mission Hyundai More

Dion Monroe is an excellent salesmen!!! I will recommend him to everyone I know who is interested in buying a car. He went beyond my expectations and I really ap is an excellent salesmen!!! I will recommend him to everyone I know who is interested in buying a car. He went beyond my expectations and I really appreciate how hard he worked to make me happy. More

My Wife's Elantra My wife, Peggy, was looking for a midsize car with the latest technology and excellent gas millage at a reasonable price. We found all three with the My wife, Peggy, was looking for a midsize car with the latest technology and excellent gas millage at a reasonable price. We found all three with the Hyundai Elantra. As a bonus we also found Shawnee Mission Hyundai. We think of it as a small town dealership in a big city. The personal attention, ambiance, and service are wonderful. Thank you. Bruce Kelly More

A very bad experience! About 5 years ago I leased a new car from Shawnee Mission Hyundai. 3 years ago I leased one from a Hyundai dealership in Florida. Both times in the pa About 5 years ago I leased a new car from Shawnee Mission Hyundai. 3 years ago I leased one from a Hyundai dealership in Florida. Both times in the past I was given a reliable and honest deal. Five months ago I leased a new Hyundai Elantra from Bryan Ball at Shawnee Mission Hyundai. I told Bryan up front I had zero money to put into the deal. He said they would handle the last two payments on my current lease and would also pay the “excessive mileage charge” (that I knew would be over $1600 and that I had taken off on my previous two leases with Hyundai. Knowing I wouldn’t have to pay these two charges, I signed a new lease on 4/14/2016 and drove away with my new Hyundai Elantra. BUT, on June 17th I received a huge shock...a letter from Hyundai Finance stating that I owed them $2501.34! Right away I called Bryan Ball asking "Why these extra charges when you said they would be covered? I want you to immediately take care of this!" Bryan then told me to send him a copy of the letter from Hyundai Finance and said "I will handle it". Bryan did send me an email confirmation stating he received a copy of the Hyundai Finance letter. So, I truly thought the errors would be corrected and what was agreed upon would be honored by Bryan. But on August 30th, (and after not hearing back from Brian or anyone else) I received another shock!! A letter came in the mail from a collection agency stating that I needed to immediately remit $2,225.80! During the next two days my dad and I were in contact with Robert Childers, the GM at Shawnee Mission Hyundai (we talked with him in person), and also talked with Bryan again on the phone. But, they said the lease was signed, the dealership is struggling, and that they won’t handle the charges. My dad and I were dumbfounded. So we contacted Hyundai USA and talked with their consumer complaint department, but to no avail. We then contacted Hyundai Finance, telling them about the fraudulent charges. By the way, they do have record (from this June) of me telling them Bryan would be handling the problem. When we talked with Bryan Ball on 9/1, he agreed that he dropped the ball by not getting back to me (even though I emailed him a copy of the Hyundai Finance letter demanding payment, and even thought I wrote a note on the bottom of the Hyundai Finance letter stating "Attention Bryan Ball, All of these charges should be taken care of per our signing new lease agreement. Thank you". But Bryan failed to get back with me knowing my account would be turned over to collection and knowing he would handling the charges like he promised. I hope Better Business Bureau can help me with this serious problem. If not I will have to handle this legally. Thank you, Bonnie More

Sonata The entire experience was quick and easy. All questions were answered and details explained from the car's functions and options to financing and de The entire experience was quick and easy. All questions were answered and details explained from the car's functions and options to financing and delivery. Exceptional people skills by Dave. More

Great Experience In the past two months I have purchased two vehicles at Shawnee Mission Hyundai and fund them to be excellent at providing the information I need with In the past two months I have purchased two vehicles at Shawnee Mission Hyundai and fund them to be excellent at providing the information I need without the heavy sales pressure. They listen to what you are looking for and come up with options that fit the scope of those needs. More

Satisfied Very good sales rep. You buy or you don't, you are still treated the same. They will help you get the vehicle you love and will work on getting a grea Very good sales rep. You buy or you don't, you are still treated the same. They will help you get the vehicle you love and will work on getting a great price. More

First Purchase of a New Hyundai This was a very satisfying new car purchasing experience And Sammy Nasr was a terrific sales person. Would recommend this dealership and Sammy as a gr This was a very satisfying new car purchasing experience And Sammy Nasr was a terrific sales person. Would recommend this dealership and Sammy as a great sales person. More

A Job Well Done I am very pleased with my new Elantra.. The salesperson seemed well informed about the product and found me a car to fill my list of features and pri I am very pleased with my new Elantra.. The salesperson seemed well informed about the product and found me a car to fill my list of features and price range. More