
Kansas City Hyundai
Merriam, KS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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BUYERS BEWARE *****BUYERS BEWARE!!! Make sure you pull on ALL bumpers and push on ALL the lights before committing to a vehicle***** We did not do this with our VER *****BUYERS BEWARE!!! Make sure you pull on ALL bumpers and push on ALL the lights before committing to a vehicle***** We did not do this with our VERY recent purchase and only discovered that clips were broken AFTER we left the dealership and NOW we are being told it's our responsibility to fix and they WON'T do anything for us. I was told by Matt, the service department manager, that any problem would have been found upon inspection. I asked if they performed the inspection after every test drive to ensure that everything still passed and he told me no. Matt, and the general manager, Bob, leave everything to be desired and because of them we will no longer be purchasing vehicles from this location... Which is sad, because Dave Burris is an excellent salesman, and we did look forward to dealing with him more in the future. Also, Ami is the service department is very thorough, she believed us when we told her there was an issue with the car squealing, she took it back in when Matt had brushed it off as nothing and discovered that a part was going bad. She ordered the part and said she would call when it was in and ready to be put on. They are the only reason I'm leaving a star at all and they're performance is not reflected below... Below is the direct reflection of the Management department. More
Can't be trusted After a wonderful experience buying my used vehicle at Shawnee Mission Hyundai, I was relieved to have somewhere to turn when I ran into my first issu After a wonderful experience buying my used vehicle at Shawnee Mission Hyundai, I was relieved to have somewhere to turn when I ran into my first issue just a couple months later — a flat tire. However, after being told the tire was unrepairable, the SMH team told me over the phone that my only option would be to purchase 4 brand new tires for the vehicle. It sounded sketchy that my quick $30 tire fix was turning into an $800+ full replacement, so I opted not to — and thankfully so! When I picked up the vehicle, the technician's report simply recommend that I purchase a single new tire to replace the one that had been damaged. This was infuriating given that at least two separate associates "confirmed with the technician" to tell me that I needed 4 new tires. As a very capable independent woman, I'm disgusted by this behavior and attempt to take advantage of a returning customer. I expected much, much more after my purchase experience, but clearly the service center cannot be held to that same standard. I will not be back. More
Salomen Is the Best I have purchased two cars from this dealership and both have been a great sales experience. Everyone is very professional and friendly. No sleazy ne I have purchased two cars from this dealership and both have been a great sales experience. Everyone is very professional and friendly. No sleazy negotiations, just a great experience. Salomon Williams is definitely one of the best car salesman I've every dealt with. He knows his product, is very professional and always customer service oriented. More
Respectful and Patient In my quest to get the rare Hyundai Genesis Coupe in blue, Shanwee Mission Hyundai was the most helpful, respectful and patient of any dealership I ha In my quest to get the rare Hyundai Genesis Coupe in blue, Shanwee Mission Hyundai was the most helpful, respectful and patient of any dealership I have ever been too. While they did not have the car in the lot for the longest time, the scoured the region searching for one. Once they finally found one (over two months of searching and calling) they did not hesitate to transport it to their lot just for me. On top of that, Shawnee Mission Hyundai gave me the best quote. It was so good that other dealerships couldn't even match it! Personally, I want to highlight the amazing job Salomen Williams did with this deal. He served as my salesmen and he went above and beyond of what is expected out of a car salesman. In the future, I will be going back to Shawnee Mission Hyundai and I highly recommend them to any person looking to purchase a vehicle! More
Enjoyable This was the first dealership I visited in search of a replacement for a vehicle I had driven for 13 years and I had not yet formulated any opinions o This was the first dealership I visited in search of a replacement for a vehicle I had driven for 13 years and I had not yet formulated any opinions on what I wanted. I really appreciate the way Salomen presented the vehicles I was looking at and his evaluation of my vehicle needs. This is in contrast to the third dealership I visited where I was subjected to three hours of waiting on them to decide which hard sell tactic to use on me when I didn't even know what I wanted yet. In all, I visited 7 dealerships representing different brands. A co-worker who's owned three Sonata's bought his last one with Shawnee Mission Hyundai and did so because they made the buying experience more enjoyable than other dealerships he had worked with previously. More
Awesome! They are so awesome here and Salomen helped me find the right car and was really nice and helpful! It's a great dealership and I have recommended it t They are so awesome here and Salomen helped me find the right car and was really nice and helpful! It's a great dealership and I have recommended it to many friends! More
Excellent Customer Service and Deal This was the 4th dealership I visited. I worked with Deb Essex from the very beginning and she was beyond wonderful. She is so friendly and really had This was the 4th dealership I visited. I worked with Deb Essex from the very beginning and she was beyond wonderful. She is so friendly and really had my best interest at heart. She took what I wanted in mind and called me when something came into their inventory that fit what I was looking for (which only took about a week). Shawnee Mission Hyundai is not a cut-throat dealership out to make maximum profit. They really care about their customers and want the transaction to be a positive experience on both ends. The car I bought from them was exactly what I was looking for, and the listing price was fair, so I didn't even feel the need to barter with the dealership on it. Unlike my experience at ALL other dealerships i visited. This was my first time financing a vehicle and I was very anxious about it from the beginning. Deb and her team made it was such a positive experience for me that I tell all my friends and family how wonderful this dealership is. I will definitely be visiting Shawnee Mission Hyundai for my next car! More
Great team Dave Burris made our experience outstanding. I appreciate his assistance and efforts to get us what we wanted. I feel he has a very high level of i Dave Burris made our experience outstanding. I appreciate his assistance and efforts to get us what we wanted. I feel he has a very high level of integrity and has my trust. The dealer ship has a whole was outstanding but Dave shines. My only complaint is what I consider an outrageous document fee but I did not have the time or energy to dispute it. Barring that I could not be more happy with my experience. Chris Miller was also very easy and comfortable to work with answering any questions we had with patience. Both Dave and Chris are great value to the dealership. More
Great Experience, Friendly Staff I bought my Dodge Caliber from this dealership back in June 2012. The minute my son and I entered the dealership we were greeted by a very friendly st I bought my Dodge Caliber from this dealership back in June 2012. The minute my son and I entered the dealership we were greeted by a very friendly staff. My salesman was Salomen and he did a fantastic job. Unfortunately my Dodge Caliber was totaled by a drunk driver recently and I needed another car. I went to the dealership because of my past experience with them and certainly was not disappointed. The experience again was fantastic even with how busy they were. The salesman was Henry Frazier, whom I talked to on the phone earlier in the week. When my son and I walked in Henry was busy with another client at the time. Henry was able to work with that client and work with me and at no time did I feel like I was being neglected. My son and I were well taken care of by the staff. My son and I also were fed lunch while we waited. I had sent an email to the dealership earlier in the week with a question and I had included that I had been a previous customer and Salomen was the salesman. When I talked to Henry on the phone he stated that Salomen was on leave and if I bought a vehicle from them Salomen would be given credit for the sale. I appreciate that Salomen will be given credit for the sale, but I would like Henry also receive recognition for his exceptional job. Pam M. More
Great Dealership What started as a trip to just get an oil change turned into a new car purchase. My Fiancee and I were waiting for the oil change to get finished and What started as a trip to just get an oil change turned into a new car purchase. My Fiancee and I were waiting for the oil change to get finished and decided to look at the new models for fun. After some deliberation and talking with Bryan, we decided it was worth it to consider trading up. Bryan was able to get us a great deal on our trade-in of our 2013 Hyundai. He worked with us to get us further discounts and rebates to minimize our monthly payment while maximizing what we wanted in a vehicle. He was courteous, professional, and extremely kind. The only downside to our visit was having to wait until the following Monday to pick up the car as it had to be delivered from another dealership, but was well worth the wait! More