
Kansas City Hyundai
Merriam, KS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great experience Just purchased another Hyundai and once again my experience with this Dealer has been excellent. Henri Frazier, Brandon Shaw and Chris Miller handled Just purchased another Hyundai and once again my experience with this Dealer has been excellent. Henri Frazier, Brandon Shaw and Chris Miller handled it all the way through were just excellent and made it all go so very smooth. Just a terrific team and experience all around. More
Car purchase Great job by all employees and sales people. They were quite helpful. Service and features were explained clearly. This dealership is a good one and w Great job by all employees and sales people. They were quite helpful. Service and features were explained clearly. This dealership is a good one and will glad to refer. More
Superior Customer Service A+ Needed 1 car, later in the year would need another. Ended up getting the 2nd at the same time. Eddie worked hard for us and negotiated a superior de Needed 1 car, later in the year would need another. Ended up getting the 2nd at the same time. Eddie worked hard for us and negotiated a superior deal that exceeded our expectations. Very friendly, no pressure and would definitely recommend to others. More
Solid customer service I was able to have a quick, painless experience purchasing my new Hyundai. Since I already had the vehicle picked out, Dion was able to get me right i I was able to have a quick, painless experience purchasing my new Hyundai. Since I already had the vehicle picked out, Dion was able to get me right into a test drive and start the paper work quickly. The customer deals were satisfying and I felt like I was getting a fair deal on the car. Service was quick and as hassle-free as car-buying can be. More
Going Above and Beyond I met Dave Burris at Shawnee Mission Hyundai on 11/3/14. Dave assisted me with test driving four different cars and spent hours answering all sorts o I met Dave Burris at Shawnee Mission Hyundai on 11/3/14. Dave assisted me with test driving four different cars and spent hours answering all sorts of questions, reviewing rebates and financing and discussing the available options for the cars I was interested in. During that time he was friendly, patient and engaged. It was - by far - the best experience I've ever had when buying a car. I left the dealership with a 2014 Hyundai Elantra Limited and loved the car! 6 weeks later, there was a problem with my credit that required me to return the car to the dealer. That was a difficult situation to get through even though I completely understood the reason it was required and I wanted to do the right thing. Dave remained supportive and never once made me feel worse for what had happened. He stayed in touch with me and continued to encourage me while I cleared up the issue with my credit. Two months later, my credit was cleared and I returned to the dealer to find that the original car I had purchased was still available. With Dave's assistance along with Chris in Finance, I was able to get the car for the same price as before with a lower interest rate and payment due date that fit my budget. I did a lot of research before I bought this car. My research indicated that Hyundai is the best automobile for the price in today's market and offers a better warranty as well as far more features and options with the vehicle. In addition, I obtained estimates to ensure all the model cars I'd explored (including Subaru, Honda, Toyota, Kia and Ford). The Hyundai vehicles were more affordable to insure than any other make or model. I had test driven my first Elantra at another Hyundai dealer and only went to Shawnee Mission Hyundai because I discovered online that they had one on the lot in the color I wanted. It was my good fortune to have come to this dealer. Not only did they take excellent care of me as a customer during the buying process, I have every confidence that they will continue to be supportive during the life of my vehicle - providing service and assistance with anything I might need. It's great to find a dealer that feels more like a family than a shopping mall. I would strongly recommend Shawnee Mission Hyundai to anyone that is in the market for a vehicle. More
Worst Service Department I have had an extremely wonderful sales experience with this dealership when I bought my car. However, their service is department is the worst I have I have had an extremely wonderful sales experience with this dealership when I bought my car. However, their service is department is the worst I have seen. They always overbook. Many times, I was turned back even when I scheduled factory recommended maintenance days ahead. How can they get busy when I reserved that slot. Another time, I offered to leave my car for two days just to service it by Hyundai certified techs. No luck, always busy. I really believe techs are swapping slots for people they favor and perhaps claim the customer did not show up when they were really turned back - in their own scheduled slot. I take my car elsewhere where it can be serviced in less than an hour. So disappointed customer. More
Solid Experience The team at Shawnee Mission Hyundai was great to work with. Straight forward, no bs or games. Salomen Williams went out of his way to deliver a grea The team at Shawnee Mission Hyundai was great to work with. Straight forward, no bs or games. Salomen Williams went out of his way to deliver a great vehicle and great experience. Very pleased so far! More
Great experience I put off buying a vehicle because of having to go into dealerships. Previous experiences elsewhere were not ideal. Everyone at SM Hyundai was direct I put off buying a vehicle because of having to go into dealerships. Previous experiences elsewhere were not ideal. Everyone at SM Hyundai was direct and up front while still being friendly. It was very refreshing to be able to trust what they told you. I am very pleased with my purchase. More
Great car and experience!! I was given top notch service right from the beginning. Bryan made the experience fun and professional. I would highly recommend doing business with I was given top notch service right from the beginning. Bryan made the experience fun and professional. I would highly recommend doing business with Shawnee Mission Hyundai. More
New Hyundai Santa Fe Sport My experience with this dealership and its staff was nothing less than exemplary. The refreshing honesty and that Henry gave myself (and my Dad) was f My experience with this dealership and its staff was nothing less than exemplary. The refreshing honesty and that Henry gave myself (and my Dad) was fantastic. Henry was brilliant and wen the extra mile to get my business. He even took a key to my new car home as he new I was out of town and wouldn't be back until late on a Saturday. He then met me on Sunday (out of dealership hours) to collect my new car which I was obviously excited about. Henry and Carolina both followed up from the sale very well and it is only due to my schedule that I have not been back in to finish setting up the technical aspects of my gorgeous new vehicle. I have already referred a couple of my friends who are looking for new vehicles to this dealership. Thank you again to the whole team at Shawnee Mission Hyundai . More