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Kansas City Hyundai

Merriam, KS

Overview
Employees
Reviews
Vehicles
4.1
15 Reviews
The team at Kansas City Hyundai would like to welcome you to our dealership in Merriam, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Merriam, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Merriam count on the high-quality vehicles and services found at Kansas City Hyundai, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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7050 W Frontage Rd

Merriam, KS

66203

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Showing 15 reviews

April 11, 2025

If you’re looking for a dealership that truly gets it—look no further than KC Hyundai. Under the leadership of Dave Young, the experience here is nothing short of remarkable. Dave has cultivated a cul More

by hitchamy7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Young
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April 04, 2025

I understand that I purchased a used car at a lower price, but I still expected a minimum level of due diligence and integrity from the dealership. Unfortunately, that wasn’t the case. The vehicle h More

by brandon.meter
Recommend Dealer
No
Employees Worked With
Sonny Gibson
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Aug 10, 2026 -

Kansas City Hyundai responded

Thank you for your feedback. We do feel there is important context missing from this review. You came to Kansas City Hyundai specifically looking for a very inexpensive vehicle. The vehicle you purchased was a 2011 Ford Escape with more than 209,000 miles, which we sold to you for $1,685. You were aware at the time of purchase that the vehicle had existing issues and would need additional work. We believe those facts are important. This was a 15-year-old vehicle with over 209,000 miles purchased for $1,685. The price reflected its age, mileage, condition, and known needs. It was never represented as a fully reconditioned, late-model pre-owned vehicle. When you later became unhappy with the Escape, we offered to purchase the vehicle back in an effort to resolve the situation. Rather than accepting that option, you indicated that you wanted approximately $5,000 for a vehicle you had recently purchased from us for $1,685. We understand the frustration that comes with having to repair any vehicle. However, we strongly disagree with the suggestion that we acted without transparency or integrity. The vehicle's age, mileage, condition, and known issues were understood at the time of purchase, and the selling price reflected those factors. Even after the sale, when you decided you were no longer satisfied with the vehicle, we offered to buy it back. What we could not reasonably do was pay approximately $5,000 for a vehicle we had recently sold for $1,685. We believe our offer to purchase the vehicle back was a fair and reasonable attempt to resolve your concerns, and we're disappointed we weren't able to reach a resolution.

March 18, 2025

Marc, was my salesperson, they were warm and friendly, service was exceptional made sure I got the deal within my budget. Tna the finance manger was also very kind and a matter of fact, she was very frien More

by Shekill463
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc
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Aug 10, 2026 -

Kansas City Hyundai responded

Sherrie, thank you so much for the wonderful review and for choosing Kansas City Hyundai! We’re thrilled to hear that Marc took great care of you, listened to your needs, and helped find a deal that worked within your budget. We’re also happy to hear that your experience with our finance team was friendly, comfortable, and straightforward. That’s exactly how we want the entire buying process to feel from beginning to end. Thank you again for trusting our team with your purchase. We truly appreciate your business and hope you enjoy your new vehicle for many miles to come! Dave Young General Manager Kansas City Hyundai

March 02, 2025

Brandon the new guy ! It was great ! Very friendly and helpful ! Courteous very friendly ! We would highly recommend him More

by Mcarey3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon jamerson
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March 01, 2025

Staff were extremely friendly and helpful in getting me my new car! Shout out to Marc Jalbert in particular for sticking with me in all the steps! More

by Uzka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Jalbert
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