Kansas City Hyundai

We came to Chris with very specific needs and requests. Chris addressed our needs and concerns. He was prepared and interested to serve us, but didn't over-sell his product, treat us with condescension or Chris addressed our needs and concerns. He was prepared and interested to serve us, but didn't over-sell his product, treat us with condescension or bring a know-it-all attitude to our experience. We highly recommend him. Thanks you. More

The people at this dealership went above and beyond to help me get out of my very high van payment and into an AMAZING car with a much lower payment. I couldn't believe the trade-in amount I got for the help me get out of my very high van payment and into an AMAZING car with a much lower payment. I couldn't believe the trade-in amount I got for the van and the price on the new Elantra was fantastic. They were fun, curteous, and respectful the entire time I was there. I could not imagine a better experience anywhere else. Thanks!!! More

I had done research on a new car for several months and had decided to look at both Hyundai and another manufacturer. Shawnee Mission Hyundai is closest to my home south of KC, so we decided to start ther had decided to look at both Hyundai and another manufacturer. Shawnee Mission Hyundai is closest to my home south of KC, so we decided to start there. We went in a couple of weeks ago to see what was available that fit my requirements. Felix Moreno helped that first visit. He did not pressure us, just took us around the lot to see what they had, both new and used. I fell in love with the 2012 Elantra Touring, but wanted to look at the other manufacturer. After another week of dithering, we came back last night to test drive the Elantra. Felix was not available, so Salomen Williams helped us. Again, no pressure. After driving the car and realizing that they were disappearing quickly, we decided to purchase it on the spot. Salomen was very knowledgeable about the car and the warrenty; if he did not know something he went to ask Michael Ball, the sales manager. Michael introduced himself and explained the changes in MO sales tax collection that were in our favor (whoo hoo!). Then on to Patrick Duffer, who was also great to work with, even though we were there well past closing. We were so impressed with the sales experience, we plan on using SM Hyundai for all our service needs on the car. More

Dave was great. We took a long time trying to make a decision on a new car and his low pressure style was greatly appreciated. Dave worked very hard for us and helped us in all facets of the car buying decision on a new car and his low pressure style was greatly appreciated. Dave worked very hard for us and helped us in all facets of the car buying experience. More

This dealership was awesome! They answered all of our questions at length and were able to help us get our car. We did not feel pressured at any length. We were able to talk amongst ourselves to discuss questions at length and were able to help us get our car. We did not feel pressured at any length. We were able to talk amongst ourselves to discuss our buying of the new vehicle. I have never been to a dealership with such excellent customer service and they were even concerned at our feelings of the overall "deal and experience" of our vehicle. Any motorship that takes pride in that is tops in my book! More

I had the greatest first time experience buying a new car. Amazing customer service from Bob Wright and Patrick Duffer. Bob was exceptional- very friendly and knowledgable. I would definitely recommend S car. Amazing customer service from Bob Wright and Patrick Duffer. Bob was exceptional- very friendly and knowledgable. I would definitely recommend Shawnee Mission Hyundai and Bob Wright to anyone wanting to buy a new car. More

I was just looking getting a idea what each dealership had in stock and not really planning on buying a car that day.I was immediately helped by Sal and he listened to what I wanted in a car and how much had in stock and not really planning on buying a car that day.I was immediately helped by Sal and he listened to what I wanted in a car and how much I wanted to spend and what colors I didn't want on a car and I never felt pressured by Sal to buy a vehicle that day. Sal offered my son and I several times refreshments and something to eat. Test drove the 2010 Dodge Caliber and Sal pointed out several features on the car. While waiting on financing again Sal offered my son and I refreshments. Sal also introduced us to Chris Bell. The next day when I returned to the dealership to complete the paperwork Sal sat with me in the customer lounge area and once all the papers were signed Sal showed me around the dealership and service area introducing me to employees. Sal followed up with me the next couple of days, how I was enjoying my car and was there any questions that I may have. I can say of all the dealerships that I have dealt with over the years Shawnee Mission Hyundai out performed them all and I felt like a valued customer and will refer anyone looking to buy a vehicle to check out Shawnee Mission Hyundai. Pamela Miller More

This was our first visit to Shawnee Mission Hyundai and we couldn't have expected a better experience anywhere else in KC. Our salesman was friendly and patient during our test drives and listened to us. H we couldn't have expected a better experience anywhere else in KC. Our salesman was friendly and patient during our test drives and listened to us. He didn't try to sell us something that we didn't want, nor did he try the "High Pressure" sales pitch. All the staff that we met were courteous and knowledgeable. I would highly recommend this dealer for future use of their sales and service depts. More

Chris was easy to deal with, listened to my needs, asked questions, and offered suggestions. The buying experience was pleasant and I am very happy with the car I purchased. questions, and offered suggestions. The buying experience was pleasant and I am very happy with the car I purchased. More

Henry Frazier, is a very perfessional and curtious person. I enjoyed working with Henry, very pleasent person. Working with Michael Ball was a pleasure too ! Great people at Shawnee Mission Hyundai. person. I enjoyed working with Henry, very pleasent person. Working with Michael Ball was a pleasure too ! Great people at Shawnee Mission Hyundai. Marty Glaze More