Kansas City Hyundai

The friendly service at Shawnee Mission Hyundai made the car buying experience simple and enjoyable. This was my first new car so I was a little nervous about the whole process. I found that everyone I enco car buying experience simple and enjoyable. This was my first new car so I was a little nervous about the whole process. I found that everyone I encountered at the dealership was willing to help and made me feel like my business was important. More

Bob was very good to me while I was looking for a new car. He did not treat me as if I were incompetent, which many dealerships do when they see a single woman looking for a car, which says a lot about h car. He did not treat me as if I were incompetent, which many dealerships do when they see a single woman looking for a car, which says a lot about him and about Hyundai. All the staff has been very helpful throughout the process, and I appreciate all the things they have done for me. Thanks! More

Went with my son into this dealership on a Sunday in March wanting to look at cars without being bothered by a salesperson. However, the best thing that could happen was that we met Chris Miller and he March wanting to look at cars without being bothered by a salesperson. However, the best thing that could happen was that we met Chris Miller and he let us test drive a Sonata. He was informative, friendly and did not pressure us. He followed up periodically again without pressure for the next couple of months. When my son was ready to buy on 5/31, Chris could not be there because of family committments but he arranged for Matthew Pauly to help us. Matthew was the perfect fit for us. Again, no pressure and very patient with us through the process. Patrick Duffer helped my son through the financing without pressure and well past closing time. Michael Ball has a great business model for selling cars in today's world of information. My son was very pleased with the Sonata he purchased. This is the dealer I will come back to when I am ready to purchase a new car! More

The sales people did not pressure me to buy at anytime. I went in to just look and they took me for a test drive. The sales person kept in contact with me until I was ready to buy almost two months after I went in to just look and they took me for a test drive. The sales person kept in contact with me until I was ready to buy almost two months after my visit. The process was fairly stress free and I feel that I got the best deal possible. Not only because the price was right, but I feel that they will treat me well even after I purchased the car. More

very friendly. great customer service. They answered my questions directly without trying to avoid the question. Great place to do business with and would recommend it to anyone questions directly without trying to avoid the question. Great place to do business with and would recommend it to anyone More

I have not purchased a car in 12 years...actually dreaded walking on the showroom floor. My Hyundai experience was great..I appreciate all the attention I was given and look forward to continuing the relat walking on the showroom floor. My Hyundai experience was great..I appreciate all the attention I was given and look forward to continuing the relationship. More

Chris is a total professional. He absolutely exceeded our expectations in every way. The impressive thing about Chris is that he knows all of Hyundai's products extremely well and can answer your questions i expectations in every way. The impressive thing about Chris is that he knows all of Hyundai's products extremely well and can answer your questions in an honest and accurate manner. He tells you about the best deals that are currently running, and works hard on your behalf with the sales manager to ensure that you are happy. In addition, he follows you thru the entire process including after the sale. This is the most positive auto buying experience I have ever had after buying over 20+ cars throughout the years. Chris is an absolute positive person who loves his job and loves his product and it shows. Chris is outstanding! I would recommend anyone to see him at Shawnee Mission Hyundai if you want the best service and ensure you get the best deal! Thanks Chris More

My experience with Henry, Michael, and Felix was exactly what you hope for when buying a new automobile. I told Michael and Henry what I was looking for, including the price range, and they accommodated me what you hope for when buying a new automobile. I told Michael and Henry what I was looking for, including the price range, and they accommodated me beautifully. After we made the deal, an error was discovered when the price on the web didn't include a particular dealer expense, but Michael did the professional thing by honoring our agreed upon deal. I understand afterwards he made the necessary changes on the internet, but, as I stated earlier, he honored our price, which I very much appreciated. Although the profit on the car I bought for my daughter was minimal at best, they couldn't have treated me better if I had been purchasing a high end car. Henry is an exceptional sales person, he even took time to come down to the dealership to deliver the car when it was his day off, and this was after I told him that he really didn't need to come down. He's obviously very dedicated. More

I have used this dealership for quite some time and I have always been satisfied with the service. I had occasion to come in due to mechanical issues and dealt with Nate Howe and he was able to get me in have always been satisfied with the service. I had occasion to come in due to mechanical issues and dealt with Nate Howe and he was able to get me in, without any appointment, resolve the issues that brought me into the dealer and in the course of solving those issues the service department identified another issue that needed to be dealt with. Everything was taken care of and I was back on the road later that day. I believe that Mr Howe and the individuals who serviced my car went above and beyond and that is rare anymore. Thank You !! More

My 1st visit to this dealership was to view a Sonata, and I test drove one that evening, but a 10 minute drive just wasn't enough time for me to determine if I would be comfortable in the car. I returned a I test drove one that evening, but a 10 minute drive just wasn't enough time for me to determine if I would be comfortable in the car. I returned a few days later and asked to take the car for 24 hours, and they were happy to oblige me. This made all the difference in determining that this was the car for me. Upon returning the car the next evening, we played with the numbers for awhile, came to an agreement, I met with the finance person (which only took about 15 minutes), and I drove home in my new 2012 Sonata. The salesperson (Dave Burris), sales mgr (Michael Ball), and finance guy (?) were very friendly, accomodating, professional, and answered all of my questions. Dave then linked my phone to the car's bluetooth for me and even assisted me with transfering my personal belongings from my trade-in car to the new car. Overall a very pleasant exterience, and I would highly recommend Dave to anyone in search of a new Hyundai. I must also mention that I was always in the showroom in the evening hours, and I unintentionally kept (all of them) late--long after closing time, and they never appeared rushed or anxious to leave. I felt bad about it, but they were as nice as could be. I'll certainly give them my service business, and in a few years return to purchase my next car through Dave. I did shop at one other Hyundai dealer in JoCo, found higher prices, and the salespeople really didn't seem all that interested in actually "helping" you. Working with Dave was more like working with a friend who happens to work in the car industry. More