Kansas City Hyundai

Ms. Frederico is the best example of the professionalism an automobile sales representative should possess at an automotive dealership. Her ability to walkthrough the car purchase environment, giving the ne an automobile sales representative should possess at an automotive dealership. Her ability to walkthrough the car purchase environment, giving the necessary details to make one feel comfortable with the steps involved, is extraordinary. Ms. Frederico has the “whatever-it-takes” attitude during the pre-sale, the purchase process and the post-sale to ensure customer satisfaction. She possesses the great trait of “under promising and over delivering”. One example of this was her post-sale call to me, informing me that they have floor mats for the car and that I could come by to pick them up at my convenience. I don’t believe most sales representatives would have gone out of their way for such a minor item. I would recommend anyone that would be interested in an automobile purchase to find Ms. Frederico for the best experience in an automobile purchase. She is a great asset to Shawnee Mission Hyundai. More

We had a very good experience at Shawnee Mission Hyundai. This is our third new Hyundai in two years but our first purchase at this dealership - we will definitely be back as we had a much better buying exp This is our third new Hyundai in two years but our first purchase at this dealership - we will definitely be back as we had a much better buying experience here. The employees were very helpful but not pushy. Dion was awesome - knowledgeable and professional and definitely went the extra mile coming in on his day off to work our deal which he handled very well. Hats off to Mike, the Finance guy, too - very efficient. More

This was the best buying experience I have encountered in the last twenty years. Every aspect of this deal was completed professionally and congenially. No hard sell pressure, no "games" and highly competiti the last twenty years. Every aspect of this deal was completed professionally and congenially. No hard sell pressure, no "games" and highly competitive pricing. I am extremely pleased with the entire process and look forward to dealing at Shawnee Mission again in the future. More

Henry was great! He was able to answer all of my questions and made me feel really comfortable and not pressured at all. I felt like I could trust him to give me a fair deal on a new car. I would questions and made me feel really comfortable and not pressured at all. I felt like I could trust him to give me a fair deal on a new car. I would definitely buy from him again and/or refer my friends/family to him if they are interested in a Hyundai. More

The dealer was all about finding what I wanted and in my price range. Even though the car I got was a little over, I still appreciate him showing it to me, because it was a newer car and was at a great pric price range. Even though the car I got was a little over, I still appreciate him showing it to me, because it was a newer car and was at a great price. He was friendly and easy to work with and kept up with my through the week in discussing what I wanted and such. I'm happy with my purchase and the dealer who sold it to me! More

Everyone, we encountered we incredibly nice, outgoing and helpful. We had a great experience from the time we got on the lot. We were greeted and when we told the first person we talked to we had been deali helpful. We had a great experience from the time we got on the lot. We were greeted and when we told the first person we talked to we had been dealing with Yvette they notified her immediately and she was really great to work with and finish a deal. The showroom was very clean and looked great. I will definitely come back when we are looking for another car and to do our service when needed. I feel we got a great price, great service and had a great experience. More

My husband had visited to purchase a used car. Jon had helped him and they sat an appt for me to come and test drive the car the next day. When we arrived, Jon was busy so Frank helped us. He was super helped him and they sat an appt for me to come and test drive the car the next day. When we arrived, Jon was busy so Frank helped us. He was super and scored 5 stars. We had several others cars to look at and left. When I called Jon later to ask for bottom price as we liked that car but had a better price on our 2nd favorite, he was short. When we arrived back to buy the car he was just ok. What we did not like is that we decided to buy the car and were thrilled with everything. As my husband drove off the lot, he saw the huge window chip that had been covered up by the stickers. Jon cleaned up the car and had to have seen this chip. Everything went down from there in our opinion. We are bringing the car back on Friday to have it detailed, and the gentleman in the front of the office said the chip would be replaced, or the windshield replaced. Just not right that we had to come back with this issue. Too bad since all had been great up until then. We will save our final comments for after the detailing and work on Friday. We hope the job will be so amazing that we forgive the chip issue. More

Hello my name is Marty Pyeatt I had called about a car Hello my name is Marty Pyeatt I had called about a car that I had seen on the net and I talked to Jon Munro, he was very polite and helpful he told t Hello my name is Marty Pyeatt I had called about a car that I had seen on the net and I talked to Jon Munro, he was very polite and helpful he told to come by to see the car. Well I came by the next day after work and the car was already sold. Jon Munro had taken my name, number and email via the phone when I had talked to him. So to make a long story short Jon Munro called me a few days later and said he had the car I was looking for taken in on trade, we set a time the next day for me to see & drive the car and it was just what I was looking for. We made a deal later that day I left a deposit to hold the car. The car was cleaned up very nice and I pick up the car on 03/01/2011 it looks very good and drives very nice. I could not be happier your dealership made this a very easy transaction. I was so happy I have told my mother about a 2011 car sitting on your used car lot because she could be in the market for a newer car. Also Sam Rajapakse did the paper work and worked on the dealings for this transaction was very polite also. Thank You very much Marty Pyeatt More

Frank was kind, honest and willing to help me navigate through this process. I would recommend him and this dealership to any of my friends and family! I got a great price for a great car. The other emplo through this process. I would recommend him and this dealership to any of my friends and family! I got a great price for a great car. The other employees were also great...it was an awesome experience. More

we just stopped to do a test drive and ended up buying we just stopped to do a test drive and ended up buying due to the great no pressure sales approach given us and the price being just were we needed i we just stopped to do a test drive and ended up buying due to the great no pressure sales approach given us and the price being just were we needed it to be. We will be repeat customers in the futre. If we would have known or were ready to buy earlier we might have gotten a better deal. As a retired Air Force sergeant, thanks for the discount that no other dealer does. More