Kansas City Hyundai

Annual maintenance Feel that management of service dept has improved over the past year; more timely in completing work and overall better organized than the last time I Feel that management of service dept has improved over the past year; more timely in completing work and overall better organized than the last time I was in for routine service. Appreciated that staff all wore masks. More

The service department did their usual excellent job. They were friendly and helpful. They showed a good level of caution considering the current public health concerns. They were friendly and helpful. They showed a good level of caution considering the current public health concerns. More

All the people we worked with were friendly and helpful. The paperwork process was very confusing though for me, with a mix of different rebates, APR’s, loan durations, etc. I think this could have been mad The paperwork process was very confusing though for me, with a mix of different rebates, APR’s, loan durations, etc. I think this could have been made clearer if I’d been given a copy of each sheet with all the variables clearly specified. Also, if there are additional options or packages you wish to offer the customer, it would be better to bring those up ahead of time so they have time to consider them. More

Not impressed and would never buy another car from Reed Hyundai. Impossible to license my car because of the paperwork and repeatedly emailed the same wrong document Hyundai. Impossible to license my car because of the paperwork and repeatedly emailed the same wrong document More

They were very knowledgeable of what I needed for my car. I was informed that I needed some work done on my car and he was very knowledgeable and helpful of helping me getting the information to resolving my I was informed that I needed some work done on my car and he was very knowledgeable and helpful of helping me getting the information to resolving my problems with my car. More

I went in for brake servicing, and the staff seemed knowledgeable. They offered a few other services, which increased my bill to being more than I wanted to spend; however, they worked with me and save knowledgeable. They offered a few other services, which increased my bill to being more than I wanted to spend; however, they worked with me and saved me a couple hundred dollars. More

Everyone is very nice, and pleasant, and always pleased with the work they do on my car. Thank you service team, you guys are great. with the work they do on my car. Thank you service team, you guys are great. More

Best car buying experience I’ve ever had. They were patient, never rushed, and were very knowledgeable. Believe me, I am singing their praises!! And they had great senses of humor! Always important t patient, never rushed, and were very knowledgeable. Believe me, I am singing their praises!! And they had great senses of humor! Always important to me!! More

They Are Accountable A mistake happened during my regular maintenance and I had to bring the vehicle back. They supplied me with a loaner vehicle at no cost, fixed the pr A mistake happened during my regular maintenance and I had to bring the vehicle back. They supplied me with a loaner vehicle at no cost, fixed the problem at no cost, and got my car back to me within a day. Judge a company not by how they behave when they are right, but how gracefully they are able to deal with being wrong. They handled this situation with grace. More

Loved my service advisor at Reed Hyundai! Felix is 5 stars! So glad he is working at Reed Hyundai! Will definitely be bad for my next service appointment. Super place! Always nice to have Felix is 5 stars! So glad he is working at Reed Hyundai! Will definitely be bad for my next service appointment. Super place! Always nice to have good service! Felix donned a mask which I appreciated! More