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Kansas City Hyundai
Merriam, KS
2,548 Reviews
The team at Kansas City Hyundai would like to welcome you to our dealership in Merriam, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Merriam, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Merriam count on the high-quality vehicles and services found at Kansas City Hyundai, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,548 reviews
June 15, 2020
Oil change and tire rotation - fast and easy! When I inquired if I could get my oil changed at the promotional rate shown on signs in the garage, the technician first said "yes" since I was gettin When I inquired if I could get my oil changed at the promotional rate shown on signs in the garage, the technician first said "yes" since I was getting the tires rotated also, but then said "no" because the tire rotation was free since we had purchased our tires there, which comes with free lifetime rotations. We could only take advantage of one special, not two. So, I gave him a coupon I had printed off the internet for a discount on the oil change (though not as attractive as the price on the garage signs!) He honored the coupon even though it was for regular oil and my car took synthetic, since he had already said "no" to me on the really cheap oil change special. I thought that was nice of him. The wait was short, only 40 minutes, and I received a complimentary chocolate bar when I checked-out! More
by KDOYLE4
Verified CustomerEmployees Worked With
Felix Moreno
June 15, 2020
New Vehicle Purchase What an easy process! Reed Hyundai made purchasing a vehicle very smooth! Omid did a wonderful job demonstrating all the features on my new Tucson! What an easy process! Reed Hyundai made purchasing a vehicle very smooth! Omid did a wonderful job demonstrating all the features on my new Tucson! I am super excited about my new Tucson and can't wait for all my friends and family to see it!!! More
by melissa.hickox
Employees Worked With
Omid Nazari
June 12, 2020
Excellent Josh was my service person. He was polite and extra SPEEDY! I appreciate making an app't and having the work done in record time. Josh was my service person. He was polite and extra SPEEDY! I appreciate making an app't and having the work done in record time. More
by Pam
Employees Worked With
Josh Underwood
June 12, 2020
The service guy was prfessional and really helpful. The The service guy was prfessional and really helpful. The requirement for 25 words is not great and I recommend this be optional as, I wont provide re The service guy was prfessional and really helpful. The requirement for 25 words is not great and I recommend this be optional as, I wont provide reviews in the future if this is part of the requirement. More
by SERCHER77
Employees Worked With
Josh Underwood
June 12, 2020
Negligible Covid-19 Considerations This review is largely concerned with Reed Hyundai's response to the Covid-19 pandemic. I took my vehicle in for 60K service this past week. The pr This review is largely concerned with Reed Hyundai's response to the Covid-19 pandemic. I took my vehicle in for 60K service this past week. The previous week, my wife had taken her car in for service to a different dealership a few miles away (where she purchased it), and the experiences between the two were vastly different as it relates to Covid-19 precautions. At Reed Hyundai, the only acknowledgement that was present was a sign in the service area that said there would be no handshakes. Beyond that, I saw some hand sanitizer, but that was all- no one wore face-masks, no plexiglass to separate customers from staff in the cramped customer service area, no acknowledgement that my car interior would be sprayed/sanitized after having technicians in there. In contrast, my wife's experience included multiple visible steps to ensure that care for her health and prevention of vehicle contamination were priorities of her dealership. I don't know if Reed has taken any precautions, but I can say that if any were taken, they were not communicated or displayed to me as the customer. As it relates to the service performed on the car, all maintenance/updates were well executed and I felt informed about all actions taken. In summation, for anyone who is concerned about this pandemic and wishes to be in an environment where clear precautions are being taken to limit contact and prevent the spread of this disease, I cannot recommend Reed Hyundai at this time. More
by Tucson2011
Employees Worked With
Josh Underwood
June 11, 2020
Oil change and Tire rotation Hyundai should ensure coupons at all locations are the same. It would have been $10 less expensive to drive to Olathe, but this was more convenient. Hyundai should ensure coupons at all locations are the same. It would have been $10 less expensive to drive to Olathe, but this was more convenient. Service was fine and completed on time. More
by kchockeymom
Employees Worked With
Josh Underwood
June 11, 2020
Brandon was an amazing service advisor me! I will definitely be back and request him from now on. He was very nice and considerate as I was having an issue that day and he took care of me with no que definitely be back and request him from now on. He was very nice and considerate as I was having an issue that day and he took care of me with no questions asked. More
by SKYLA.DIVINE
Employees Worked With
Brandon in Service (I don’t remember his last name- I think it starts with H or K)
June 10, 2020
An oil change took 2 1/2 hours even though I had an appt at 800 and arrived on time. The service guy was very apologetic but was still shocked at how long something do basic could take. I had to ask two d at 800 and arrived on time. The service guy was very apologetic but was still shocked at how long something do basic could take. I had to ask two different times how much longer it would be and fifteen minutes turned into an eternity. Makes me want to go to jiffy lube in the future but prefer to work with the dealership. May try a different dealership in the future. More
by BPOSMOM
Employees Worked With
Adam Webster
June 10, 2020
The people were very kind, open, and honest. It was a wonderful experience. He was extremely helpful and patient with my questions and my indecisiveness. wonderful experience. He was extremely helpful and patient with my questions and my indecisiveness. More
by daylana04
Employees Worked With
Omid Nazari
