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Kansas City Hyundai
Merriam, KS
2,549 Reviews
The team at Kansas City Hyundai would like to welcome you to our dealership in Merriam, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Merriam, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Merriam count on the high-quality vehicles and services found at Kansas City Hyundai, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,549 reviews
June 10, 2020
The people were very kind, open, and honest. It was a wonderful experience. He was extremely helpful and patient with my questions and my indecisiveness. wonderful experience. He was extremely helpful and patient with my questions and my indecisiveness. More
by daylana04
Verified CustomerEmployees Worked With
Omid Nazari
June 10, 2020
Please improve communication We have bought our 4 cars at this dealership and have done most of our maintenance at this dealership. We had a car that needed an oil change and to b We have bought our 4 cars at this dealership and have done most of our maintenance at this dealership. We had a car that needed an oil change and to be checked out for a knocking sound and power seemed lacking. This did occur during the middle of the stay at home period of time this spring. We were working from home so we did not need the car back quickly but we did not expect it to take 3 weeks. 3 weeks would have been ok if we had gotten updates about what was going on. Instead about every 2 days I called in and usually talked to different people who gave vague updates about looking for the cause of the sound. It wasn't until about 2+ weeks into this period of time that I did complain that we were not getting up dates about what was going on and that it was concerning me that work could potentially get done on this car that I hadn't approved. After complaining, I do feel like the communication improved and we were told after a day or 2 what was wrong and that yes, it was covered by warrenty. Also at this point, we figured out that Felix knew the most about our car and I feel like he tried to correct the previous lack of communication. He also offered a loaner car at this time due to extensive length of service visit. Ultimately, our car is repaired, it sounds and drives fine and it didn't cost us an arm and a leg due to warrenty but I don't think I've ever left a car there and been so absulutely clueless about what was going on. Then when I went to pick it up, after I paid, it took about 10 minutes to bring my car around because they couldn't find the keys. They keys were apparently not put back in the box and I clearly overheard the employees talking and calling each other looking for the keys. I'm not even sure they initially knew exactly where the car was (in the service area still or in the lot?). So I wonder, was the car parked in the lot with a proximity key in the cup holder? Could anyone have walked on to the lot and driven it off? Overall just seemed rather disorganized and not a really confidence building experience. More
by PTJULIELYNN
Employees Worked With
Felix Moreno
June 10, 2020
I feel like the whole thing was just fate. I didn’t think I was in a position to buy a car when I walked in. I was just going to see what needed to be done. Cassie was so calm and optimistic. She really held I was in a position to buy a car when I walked in. I was just going to see what needed to be done. Cassie was so calm and optimistic. She really held my hand through the entire process and I needed it. This is the first new thing I have ever, in my life, has and cassie made it happen for me. I love her! Everyone else was kind and courteous. I wish I could remember his name, but the super young guy who walked me through finances also made feel at ease, like I could do this. I promise to be a good customer and tell everyone else what a wonderful time I’ve had with all of you!! More
by ellenroseklem
Employees Worked With
Cassie Harman (sp?) and a really young guy with a difficult last name. Both 5 stars.
June 10, 2020
battery change My experience was super fast and friendly service. I had no issues during my visit as the battery was still covered under warranty, so, no costs! My experience was super fast and friendly service. I had no issues during my visit as the battery was still covered under warranty, so, no costs! More
by KIMKARDASH
Employees Worked With
I cant remember
June 09, 2020
Made buying a car painless With the help of Hailie and Ethan we were able to handle everything smoothly via email and phone. All I had to do was go in and sign the paperwork. AJ With the help of Hailie and Ethan we were able to handle everything smoothly via email and phone. All I had to do was go in and sign the paperwork. AJ (finance) was also great and helped me get the best interest rate possible. Throughout the process I felt like they working for me as opposed to just pursuing another sale. Made it a much more pleasurable experience. Thank you all! More
by cjselantra
Employees Worked With
AJ and Hailie K, Ethan Rittmann
June 09, 2020
Amazing service The experience could not have been easier, everyone was very professional and friendly. The dealership was very clean. I was very pleased, I would def The experience could not have been easier, everyone was very professional and friendly. The dealership was very clean. I was very pleased, I would definitely recommend Reed Hyundai to anyone. More
by BDHAMLETT
Employees Worked With
Brandon Khongmaly, Daniel Cisneros
June 09, 2020
Wonderful service! Shopping for a car as a single female was daunting but Rick and AJ were extremely helpful and kind!! Not only were the knowledgeable but quick. They were able to get the car and docs read was daunting but Rick and AJ were extremely helpful and kind!! Not only were the knowledgeable but quick. They were able to get the car and docs ready in only a couple of hours! Extremely pleased with my first auto purchase!! Thank you!! More
by jessicacone3
Employees Worked With
AJ (Financing) five stars!!!, Rick Suppes
June 08, 2020
Helpful, competent, and responsive Working with Tony made our new vehicle purchase easy. He responded quickly to our emails and answered all our questions. He was very knowledgeable ab Working with Tony made our new vehicle purchase easy. He responded quickly to our emails and answered all our questions. He was very knowledgeable about the vehicle and the entire purchasing process. I would recommend Tony to anyone wanting to buy a new car. More
by nalex
Employees Worked With
Hailey Kalinka, Tony Robinson
June 08, 2020
Very Courteous professional and work with me every step of the way. I would recommend this dealership to anyone. They went out of their way to help me of the way. I would recommend this dealership to anyone. They went out of their way to help me More
by lylemeyer6
Employees Worked With
Morgan
