Kansas City Hyundai

Very nice experience from booking my service to getting the service. Prompt attention and courteous staff that cares. I recommend this service department. Thank you. the service. Prompt attention and courteous staff that cares. I recommend this service department. Thank you. More

From start to finish absolutely 5 star service. Dave took the time to ask the questions and explain everything to me very well once my car was looked at. The shuttle service by Art was top notch as well, I'l the time to ask the questions and explain everything to me very well once my car was looked at. The shuttle service by Art was top notch as well, I'll definitely be back for future car services! More

Very Satisfied! Everyone is very professional and nice! I came in with no appointment and they were accommodating and got right back to me. Fixed all the issues in Everyone is very professional and nice! I came in with no appointment and they were accommodating and got right back to me. Fixed all the issues in a few hours. SUPER SERVICE! More

Fantastic! Never felt so good about spending money on a new car. From Kim, first contact, to Ethan and John in Sales, and Kelly in finance. All were easy to ta Never felt so good about spending money on a new car. From Kim, first contact, to Ethan and John in Sales, and Kelly in finance. All were easy to talk to, explained everything, went above and beyond on our used car and in recommendation of which car would best fit our needs. We bought a Tucson. More

Routine Service The service was as I expected it should be. I was not dissatisfied nor was I overly impressed or wowed by my experience. The service was efficient and The service was as I expected it should be. I was not dissatisfied nor was I overly impressed or wowed by my experience. The service was efficient and completed in the time I expected it to take. More

Stay away! Where to begin? Before I say anything, stay away from Tony Robinson particularly who is totally incompetent, and I would avoid this dealership in gene Where to begin? Before I say anything, stay away from Tony Robinson particularly who is totally incompetent, and I would avoid this dealership in general. I went to Reed Hyundai on 1/18/20 for a test drive as they were offering a Visa gift card as a reward. While I admit I wasn't particularly interested in buying a car, I would not have been opposed to a test drive, and could have come back to this dealership in the future to buy a car. I was greeted by Tony who right away said no need to do the test drive, he said they had people come in all the time to get the visa card offer. He assured me that the offer would be marked as received in the next few days, and that was the end of our conversation. Now ask yourself, would you buy a car from someone so incompetent as to not be able to submit a single form? Or a dealership that blatantly is refusing to honor their own offer after I have sent multiple emails? All they want is your money, they have no integrity or any kind or customer service. Think about it, if you do buy a car from them, and then have to come back for service or another issue? Guys like Tony Robinson will lie to your face, promise you something and then not do it. He has no integrity. Stay away from him and the dealership and save yourself from future headache and stress. More

135,000 mile maintenance Reed Hyundai is an excellent service facility. They are quick, thorough, polite, and reasonably priced. Both their service manager and the technicians Reed Hyundai is an excellent service facility. They are quick, thorough, polite, and reasonably priced. Both their service manager and the technicians are concerned with keeping your vehicle safe and road-worthy, but also realize the financial constraints that can affect the customer's decisions. More

Very pleased with the customer service provided by Adam when I dropped off the car. Adam was busy with another customer when I picked up my car, so Jodh checked me out and was equally courteous and profess when I dropped off the car. Adam was busy with another customer when I picked up my car, so Jodh checked me out and was equally courteous and professional as Adam. More

30K service Always friendly, good service and quality work. Josh was very helpful. Will be back for all my service needs. Bought my car there at Reed! Always friendly, good service and quality work. Josh was very helpful. Will be back for all my service needs. Bought my car there at Reed! More

Efficient and pleasant experience. We came in without an appointment and they were able to work us in and fix the problem in about an hour. It was a simple battery cable erosion, but they could have made us appointment and they were able to work us in and fix the problem in about an hour. It was a simple battery cable erosion, but they could have made us wait longer. Very helpful and courteous. More