Kansas City Hyundai

Customer service The customer service representative was friendly and asked several questions concerning the issue with my car and also my 30k checkup. He did not try The customer service representative was friendly and asked several questions concerning the issue with my car and also my 30k checkup. He did not try to sell me anything I did not need. I appreciate that in customer service personnel. The waiting area is comfortable and clean. I also appreciate having coffee for an early appointment. More

Very goo salesman Ethan was very patient during the buying process. He researched my questions, had good follow up, was knowledgeable (but if was not sure he said so Ethan was very patient during the buying process. He researched my questions, had good follow up, was knowledgeable (but if was not sure he said so and checked to be certain) and More

Got my first Hyundai As most people will agree, haggling with dealers to get the best price is not a preferred activity. But I was pleased with the process at Reed becaus As most people will agree, haggling with dealers to get the best price is not a preferred activity. But I was pleased with the process at Reed because they were willing to go above and beyond to get my business. The only negative I encountered was when I went to pay for the car and discovered the price quoted was only if I finance, which I had not planned to do. But after a little more discussion, they met what I needed to hear, and I purchased my very first Hyundai after years of buying Toyotas! Hunter and John were very easy to work with, and Kelly could not have been friendlier as we went through all the paperwork. I'm hoping their service department is as easy to work with as their sales people and managers. More

Recall repairs I needed to bring my Hyundai in for recall items. Scheduling was super easy and communication was fast and efficient. the work was only done a few da I needed to bring my Hyundai in for recall items. Scheduling was super easy and communication was fast and efficient. the work was only done a few days ago but I don’t expect to have any problems. More

Customer oriented service Easy process from test drive to purchase. Very friendly yet business-like. It was a great experience and will definitely return for my next purchase! Easy process from test drive to purchase. Very friendly yet business-like. It was a great experience and will definitely return for my next purchase! More

Great experience! Tony was fabulous and listened to what I wanted in a car, as well as the concerns of my parents. He did everything to make sure that I got exactly wha Tony was fabulous and listened to what I wanted in a car, as well as the concerns of my parents. He did everything to make sure that I got exactly what I wanted and needed. He was great! More

Transmission replaced I was first told it would be 2-3 days that parts would arrive. Then told on third daa as y parts were still 1-2 weeks out. At that point, I was fina I was first told it would be 2-3 days that parts would arrive. Then told on third daa as y parts were still 1-2 weeks out. At that point, I was finally offered a loaner car.. When the parts did arrive, I wasn’t notified, I caa as led to check status and found out. I was also told 1-2 days for the work to be completed. It took three. I think there was too much lack of communication. I also don’t believe the process should’ve taken more than two weeks to complete. Service reps were otherwise nice and courteous. More

Very polite and efficient Went in for a recall issue. They were polite, quick and courteous, and didn’t try to shove an additional $2000 worth of work down my throat! I will al Went in for a recall issue. They were polite, quick and courteous, and didn’t try to shove an additional $2000 worth of work down my throat! I will always recommend this dealership, even though it’s further away than Northtown. They’re the worst! More

Another great experience I first purchased a vehicle from them three weeks ago. We had such a great experience with them and loved the Santa Fe so much that we decided to tra I first purchased a vehicle from them three weeks ago. We had such a great experience with them and loved the Santa Fe so much that we decided to trade in one of our other cars for a second Santa Fe. I give them my highest recommendation, Martin and John are the best! Best price, excellent service and no games! More

I was more than pleased with Reed Hyundai's. Excellent+++ I gave the excellent rating because from the moment I arrived from the customer service to the technicians who took care of vehicle, were all caring i I gave the excellent rating because from the moment I arrived from the customer service to the technicians who took care of vehicle, were all caring individuals who assured that I had everything completed. You guys are awesome! More