Kansas City Hyundai

Amazing smooth experience with Ethan for my new Kona I have this rating because everything was smooth. Ethan was ready and knew my name when I got there from previous phone call. He had the car ready to I have this rating because everything was smooth. Ethan was ready and knew my name when I got there from previous phone call. He had the car ready to test drive for me up front. When deciding on newer vehicle he walked around lot to show me the different colors multiple times. He went back and forth with financing multiple times for little changes I needed to make without hesitation. Everything was smooth. They worked with community credit union and allowed me to not change my previous credit union by trying to offer Hyundai financing offers. They made sure to show me all the rebates I qualified for and finally showed me my vehicle and how to use the features before I left. I will continue to love Hyundai. More

done right Able to schedule time for service on internet. They did what asked for and it was don right. Free coffee and donuts . Expanded what was done and ne Able to schedule time for service on internet. They did what asked for and it was don right. Free coffee and donuts . Expanded what was done and needed to be done in the future. More

Friendly and quick service The service was friendly and quick. The service was friendly and quick. The service was friendly and quick. The service was friendly and quick. The en The service was friendly and quick. The service was friendly and quick. The service was friendly and quick. The service was friendly and quick. The end More

Personal Experience Working with Omid was a joy and a pleasure, he worked to provide the personal connection and was willing to go back and forth to address our concerns. Working with Omid was a joy and a pleasure, he worked to provide the personal connection and was willing to go back and forth to address our concerns. Never felt inconvenient and they worked to ensure we were happy. Great deal on our Sienna and I was pleased with the overall experience. More

Good Experience The organization and desire to make the appointment work for us was very much appreciated. The service was completed as agreed upon and Cory gave us The organization and desire to make the appointment work for us was very much appreciated. The service was completed as agreed upon and Cory gave us a courtesy call was given when the car was ready to be picked up. Cory was a pleasure to work with, and offered information on future service needs with no pressure. More

Drove in without an appointment; was cared for completely I ran into a curb and broke a tire. After getting the spare installed, I drove it directly to Reed Hyundai. Although it was a busy Saturday, Joe jumpe I ran into a curb and broke a tire. After getting the spare installed, I drove it directly to Reed Hyundai. Although it was a busy Saturday, Joe jumped in to find the right tire in stock. I left the bad tire and wheel and returned a few hours later to have the new tire installed. Everyone was courteous and efficient. More

Pleasant experience Very pleasant experience. The waiting area is comfortable, bathrooms clean, coffee and donuts available. Nicholas kept me informed of what was happe Very pleasant experience. The waiting area is comfortable, bathrooms clean, coffee and donuts available. Nicholas kept me informed of what was happening. I drive from independence to have my car serviced because the service is always first class. More

Good experience I have had my 2006 Tucson serviced here since I bought it. I have always been extremely pleased with Everything, service, facilities, technicians. I I have had my 2006 Tucson serviced here since I bought it. I have always been extremely pleased with Everything, service, facilities, technicians. I will always come back. More

Horrible Service and Horrible wait time for a scheduled appo Was told one price that I signed before work was done had a coupon sent to me by the dealership because I come there all the time. Was over charged fo Was told one price that I signed before work was done had a coupon sent to me by the dealership because I come there all the time. Was over charged for a oil change and tire rotation. Tire rotation was supposed to be free with a synthetic oil change. Will go else where going forward. More

Inexperienced Personnel? Towed car in for recall repair. Told lady I wanted a tune-up and oil change. Was told oil change was part of tune-up. They didn't do tune-up. Also Towed car in for recall repair. Told lady I wanted a tune-up and oil change. Was told oil change was part of tune-up. They didn't do tune-up. Also was going to be charged $29.00 to hook up battery. I didn't hook the battery up because the recall stated the car could catch fire even with the engine off. After arguing the point that it didn't make sense to hook battery up, finally they didn't charge me but common sense should have made them aware of why the battery was not connected. Finally, shop charges are just too expensive. A tune-up by itself cost $446.50, nothing else but a tune-up. More