Kansas City Hyundai

Drove in without an appointment; was cared for completely I ran into a curb and broke a tire. After getting the spare installed, I drove it directly to Reed Hyundai. Although it was a busy Saturday, Joe jumpe I ran into a curb and broke a tire. After getting the spare installed, I drove it directly to Reed Hyundai. Although it was a busy Saturday, Joe jumped in to find the right tire in stock. I left the bad tire and wheel and returned a few hours later to have the new tire installed. Everyone was courteous and efficient. More

Inexperienced Personnel? Towed car in for recall repair. Told lady I wanted a tune-up and oil change. Was told oil change was part of tune-up. They didn't do tune-up. Also Towed car in for recall repair. Told lady I wanted a tune-up and oil change. Was told oil change was part of tune-up. They didn't do tune-up. Also was going to be charged $29.00 to hook up battery. I didn't hook the battery up because the recall stated the car could catch fire even with the engine off. After arguing the point that it didn't make sense to hook battery up, finally they didn't charge me but common sense should have made them aware of why the battery was not connected. Finally, shop charges are just too expensive. A tune-up by itself cost $446.50, nothing else but a tune-up. More

Horrible Service and Horrible wait time for a scheduled appo Was told one price that I signed before work was done had a coupon sent to me by the dealership because I come there all the time. Was over charged fo Was told one price that I signed before work was done had a coupon sent to me by the dealership because I come there all the time. Was over charged for a oil change and tire rotation. Tire rotation was supposed to be free with a synthetic oil change. Will go else where going forward. More

Great Experience My husband and I had a very good experience purchasing/financing a vehicle from Reed Hyundai. The salesperson, Brandon Shaw, was super friendly, expla My husband and I had a very good experience purchasing/financing a vehicle from Reed Hyundai. The salesperson, Brandon Shaw, was super friendly, explained everything clearly, and was upfront about the vehicle and terms. It was exactly the kind of experience you hope to get when you go to a car dealership. More

I’m so happy 😁 Thank you Brandon Shaw for a great experience! I love my Santa Fe Limited! Brandon was so wonderful to work with. He answered my questions and was so Thank you Brandon Shaw for a great experience! I love my Santa Fe Limited! Brandon was so wonderful to work with. He answered my questions and was so patient with me. I was a little worried if it would fit in my garage so he told me that I could take it home and try it out! Of course, he knew it would fit- but was kind enough to know that I would need to see it to believe it. The next morning I was late to meet him because I really wanted to keep driving the car! I decided right then that I wanted to buy it but I had to work so I came back later. I left with my new car at 6:45! The whole process was low key- no pressure and it was the very first time I felt like a salesman had my best interests at heart. Brandon is awesome. Ask for him! ⭐️ ⭐️⭐️⭐️⭐️ More

replace lightbulb Took care of the problem efficiently and quickly They checked the tires and other items and we discussed what would be done next service call Took care of the problem efficiently and quickly They checked the tires and other items and we discussed what would be done next service call More

Great customer service Everyone was super friendly and helpful during our car buying time. We appreciate all the work you put in to make it a great experiance. . Everyone was super friendly and helpful during our car buying time. We appreciate all the work you put in to make it a great experiance. . More

We are Solving Mysteries Together Brought car in because of a clicking sound when I back up and turn. Dealer could not replicate, but the mechanic was kind enough to go on a drive wit Brought car in because of a clicking sound when I back up and turn. Dealer could not replicate, but the mechanic was kind enough to go on a drive with me (still couldn't replicate). They did discover that I was low on oil and they are doing an oil consumption test. I was very appreciative of the time invested in looking at the car, the communication of the service advisor, and the fact that I was not charged anything. Only detraction of the visit was recommendations to change air and cabin filters based on mileage when I had just changed them myself (and thus could have wasted my money if I had agreed on their recommendation). More

Buy or not buy depends on the service. We are very please with the service and the cooperation of all the sales teams during our car buying experience. We went to see a car but we found tha We are very please with the service and the cooperation of all the sales teams during our car buying experience. We went to see a car but we found that the team really wanted to sale. They provide all the information that we needed to make our decision. More

Great Service Appreciated the individual attention! Great service and job completed fast and on time. I checked in early and go out by my scheduled time. Appreci Appreciated the individual attention! Great service and job completed fast and on time. I checked in early and go out by my scheduled time. Appreciate it More