Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kansas City Hyundai
Merriam, KS
2,549 Reviews
The team at Kansas City Hyundai would like to welcome you to our dealership in Merriam, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Merriam, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Merriam count on the high-quality vehicles and services found at Kansas City Hyundai, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,549 reviews
August 25, 2019
The best and easy! Didn’t feel pressure to do any more than what I came in for, but I only have less than 12,000 miles on my car, soooo. My service man was friendly and Didn’t feel pressure to do any more than what I came in for, but I only have less than 12,000 miles on my car, soooo. My service man was friendly and relaxed so it made me relaxed, Thanks! More
by PLGARBEFF
Verified CustomerEmployees Worked With
Nicholas Duerr-Nedrow
August 24, 2019
Prices too high since new company took. Work was fine and completed on time but prices are a bit high since the new company took over and customer service was only fair. Work was fine and completed on time but prices are a bit high since the new company took over and customer service was only fair. More
by Ronald Lang
Employees Worked With
Don't remember...
August 23, 2019
Okay experience I'm not giving a 5 start review because I was promised i would be given a loaner car while my service was getting done because I had to go straight to I'm not giving a 5 start review because I was promised i would be given a loaner car while my service was getting done because I had to go straight to work. When I arrived I told them was I was told on the phone and Josh I think was his name was very rude about it and said I don't know who told you that, that is not suppose to be promised and I don't have one for you. He was never once friendly or customer service driven. Also I had a very very awkward drive with the shuttle drive who was flexing his pecs and it was very uncomfortable. I'm not sure if I will be coming back to this place to get my car serviced on just because of how unpleasant the drive and customer service wasn't great. The work that was done on my car was great though. More
by KB7
Employees Worked With
Shuttle driver can not remember name , Josh Underwood
August 23, 2019
Oil Change Brought car in for oil change, good service. Josh was helpful, and the work was completed on time. Good thing I had a coupon: While I have no issues w Brought car in for oil change, good service. Josh was helpful, and the work was completed on time. Good thing I had a coupon: While I have no issues with the staff, I personally believe the price is too high for the work and uncompetitive in the market. Synthetic or not, $75 is just too much to ask a customer to pay for an oil change. More
by kcbobo
Employees Worked With
Josh Underwood
August 23, 2019
Perfect Experience I couldn't be more pleased with my experience with Micah. He guided me through all my options and what would fit my needs. He suggested a color(sage I couldn't be more pleased with my experience with Micah. He guided me through all my options and what would fit my needs. He suggested a color(sage brown) I had not considered before for the Tucson, and I fell in love with it and purchased it on the spot, which I had not planned on doing. I'm already recommending him to friends and co-workers after they saw my new SUV! More
by tabrave
Employees Worked With
Micah Wiedner
August 22, 2019
Good to GREAT! I initially had a service issue that I felt was unsatisfactory, however, Reed listened and took care of the issue. I will definitely be back. Thank I initially had a service issue that I felt was unsatisfactory, however, Reed listened and took care of the issue. I will definitely be back. Thank you for giving me faith and confidence in fantastic customer service! More
by ROBERT.D.BECKEL
Employees Worked With
Kent Rose
August 22, 2019
Oil change, multi-point check I had an appointment, the staff is friendly and knowledgable. I was told the wait would be longer than I anticipated but their work was done much soon I had an appointment, the staff is friendly and knowledgable. I was told the wait would be longer than I anticipated but their work was done much sooner! I was provided with a list of recommended services, all of which were logical based on my cars mileage and my driving habits. I don't recall the gentleman's name I worked with, Art greeted me in the service bay. More
by GLAD8OR
Employees Worked With
Art Schlaikjer
August 22, 2019
Warranty When we bought our car it was to have 10 year 100,000 mile warranty. We were told that since Reed took over that our warranty would not be honored by When we bought our car it was to have 10 year 100,000 mile warranty. We were told that since Reed took over that our warranty would not be honored by Reed. We have bought our last 3 cars there but will not be back for our next one not for maintenance. Will go elsewhere. More
by SAGONZO49
Employees Worked With
Dean Ponjavic
August 22, 2019
Oil Change Last time an oil change at this location took over 2 hours, and that was with an appointment. This time I dropped my car off overnight. Nicholas cal Last time an oil change at this location took over 2 hours, and that was with an appointment. This time I dropped my car off overnight. Nicholas called in the morning to confirm the work to be done, and called back when the car was finished. When I met Nicholas in person when picking up my car, he was friendly, courteous and had me on the way in a few minutes. More
by Dave
Employees Worked With
Nicholas Duerr-Nedrow
August 21, 2019
Very good from the second I drove in Everyone was very helpful including the shuttle driver. Glad to see Reed bought this dealership as I did not have the best experience the last coupl Everyone was very helpful including the shuttle driver. Glad to see Reed bought this dealership as I did not have the best experience the last couple times I had taken the car in for service last year. More
by STEVE.PRICE
Employees Worked With
Art Schlaikjer, Nicholas Duerr-Nedrow
