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Reed Hyundai of Kansas City - Service Center

Merriam, KS

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878 Reviews

878 Reviews of Reed Hyundai of Kansas City - Service Center

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March 04, 2020

Car wouldn't start Outstanding job getting me taken care of. Josh did a great job of communicating with me through the process. He contacted me by phone when a new dev More

by STEVE@CAPSTONEAGENCY.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Underwood
Mar 05, 2020 -

Kansas City Hyundai responded

Thank you for the 5 Star Review!

March 03, 2020

I was real pleased that Reed Hyundai provided me a ride home. I thought the driver was easy to talk to and pleasant. Thank you. More

by DEANNSMITH49
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Mar 05, 2020 -

Kansas City Hyundai responded

Thank you for the 5 Star Review!

March 03, 2020

A+ Service Thank you so much for helping me through this long battle of getting my car fixed I think at one point I was calling 3x's a week and everyone I spoke More

by MOSQUEDA725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Underwood
Mar 05, 2020 -

Kansas City Hyundai responded

Thank you for the 5 Star Review!

March 02, 2020

Adam and the crew were great. Worked with me and my car runs amazing. He gave great recommendations and even worked with me on some of the labor cost More

by jeffreygarrison.10
Recommend Dealer
Yes
Employees Worked With
Adam Webster
Mar 02, 2020 -

Kansas City Hyundai responded

Thank you for the 5 Star Review!

March 02, 2020

That Felix Moreno guy is the best service advisor I've encountered in 45 years. I don't know what you're paying him, but... More

by PASSIONFORJC
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
Mar 02, 2020 -

Kansas City Hyundai responded

Thank you for the 5 Star Review! We think Felix is great and very happy to have him our team at Reed Hyundai.

March 02, 2020

Long delay in returning car I just went in for an oil change. I was told it would take about an hour. Had previously requested a ride home because I am helping a neighbor that re More

by KRAFTYSUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtesy vehicle driver was very nice and friendly, Adam Webster
Mar 02, 2020 -

Kansas City Hyundai responded

Thank you for the Review. I apologize for the delay in getting your vehicle serviced. If you have any concerns, please contact me at kent.rose@reedauto.com. Thank you.

March 02, 2020

interim service check up They initiated an oil consumption test and asked that I return in 1K miles. No appt. needed. The return trip was great. No charge. Oil down 1 qt. More

by JRILEY12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Webster
Mar 05, 2020 -

Kansas City Hyundai responded

Thank you for the 5 Star Review!

February 29, 2020

This was an easy service call-I scheduled the appointment on line, but needed to change-a very easy process to reschedule with no hassle. I was promptly greeted and I had a nice place to wait. More

by slaird26
Recommend Dealer
Yes
Employees Worked With
Josh Underwood
Feb 29, 2020 -

Kansas City Hyundai responded

Thank you for the 5 Star Review!

February 27, 2020

Every thing went smooth and every one was friendly. They promise to be ready in one hour and it was ready in 45 minutes. Very good. More

by HASSIBMD
Recommend Dealer
Yes
Employees Worked With
Kent Rose, Travis Mansfield, Omid Nazari, Felix Moreno
Feb 28, 2020 -

Kansas City Hyundai responded

Thank you for the 5 Star Review!

February 24, 2020

I’m really satisfied with with your service and I appreciate that. I will recommend my friends to deal with Reed Hyundai when they purchase a new car. More

by winkyine
Recommend Dealer
Yes
Employees Worked With
N/A, Kent Rose, John Nelson, Martin Garcia, Adam Webster
Feb 28, 2020 -

Kansas City Hyundai responded

Thank you for your business and the Review!

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