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Reed Hyundai of Kansas City - Service Center

Merriam, KS

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878 Reviews

878 Reviews of Reed Hyundai of Kansas City - Service Center

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November 18, 2019

Nicholas was great to work with Although it was considerably more expensive than I expected, the staff was professional. The shuttle wait was long, but unavoidable with weather issu More

by SGROAT80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Duerr-Nedrow
Nov 21, 2019 -

Kansas City Hyundai responded

Thank you for the great Review!

November 14, 2019

Great service experience I enjoyed the transparency and consultation before any work was done. It was also great that they have wifi so I could work while having my car servic More

by kkane1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sokolowski
Nov 21, 2019 -

Kansas City Hyundai responded

Thank you for the 5 Star Review!

November 14, 2019

Highly Recommend Good personnel. Very nice visitors area. Timely and complete service. I have never had a bad experience here. Would highly recommend to any Hyundai ow More

by RBOZARTH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gamble, Nicholas Duerr-Nedrow
Nov 21, 2019 -

Kansas City Hyundai responded

Thank you for the 5 Star Review!

November 14, 2019

Car was serviced:Oil change, tires checked & fluid levels ch I was pleased with the thoroughness and the promptness of the service. The staff was very professional and explained the process of my car being servi More

by DONALDRLEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jackson, Josh Underwood
Nov 21, 2019 -

Kansas City Hyundai responded

Thank you for the great review!

November 13, 2019

Service Josh answered my questions and explained what needed to be done then and what could wait. The mechanic also seemed to do extra before he said the car More

by GINGER909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Underwood
Nov 21, 2019 -

Kansas City Hyundai responded

Thank you for the great review. We look forward to serving your vehicle in the future.

November 12, 2019

good service Great job done quickly - Took my car in right away, explained all the options clearly and timely, finished the work quickly and were very friendly. More

by DRMIKEWILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember, Brandon Shaw, John Nelson, Martin Garcia, Rick Suppes
Nov 21, 2019 -

Kansas City Hyundai responded

Thank you for the 5 Star Review!

November 11, 2019

I have prepaid maintenance. Came in for first oil change and tire rotation. Also was informed about a recall and had that taken care of also. More

by pat.kimes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Underwood
Nov 21, 2019 -

Kansas City Hyundai responded

Thank you for the review!

November 11, 2019

Great experience I was greeted upon extrance to the building. I was given details regarding what would happen during my visit. Prior to my car service being completed More

by PUREGOLD02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure who I worked with. Everyone was great!, Adam Peters, Nicholas Duerr-Nedrow, Josh Underwood
Nov 21, 2019 -

Kansas City Hyundai responded

Thank you for the 5 Star review!

November 11, 2019

Prompt service when needed Had to bring in Elantra for oil change and tire rotation. Due chance of plans came early and asked to start on car then. Reed was good to accommodate More

by BILLR_1947_1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Voyles
Nov 21, 2019 -

Kansas City Hyundai responded

Thank you for the 5 Star review!

November 11, 2019

Insulting and dissmissed. This is the third Hyundai I have purchased, I have had this one for about five months. The transmission cooler line started leaking, I took it in. The More

by mmonell80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Voyles
Nov 21, 2019 -

Kansas City Hyundai responded

Thank you for visiting Reed Hyundai and we are sorry for your experience at the store. Please contact me at kent.rose@reedauto.com so that we can learn more of what happened at your visit so we can correct the issue in the future. Thank you.

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