Reed Hyundai of Kansas City - Service Center

excellent customer service and quality of work Everyone was very nice and all my questions answered promptly. As always my car comes out feeling like brand new. Thank you for the continuous great Everyone was very nice and all my questions answered promptly. As always my car comes out feeling like brand new. Thank you for the continuous great service More

Oil change My oil change went smooth. Everything was checked and documented. So very happy with the dealership. Will be making future apt with them. Thank you My oil change went smooth. Everything was checked and documented. So very happy with the dealership. Will be making future apt with them. Thank you More

It was good. The agent was helpful and answered all my questions. They took me back from dealership and home which was very nice. The service agent phoned to let m The agent was helpful and answered all my questions. They took me back from dealership and home which was very nice. The service agent phoned to let me know when my ride was coming. More

Prompt service Good communication throughout the process. The work was done in a very reasonable amount of time. I asked about the status of my brakes and was told t Good communication throughout the process. The work was done in a very reasonable amount of time. I asked about the status of my brakes and was told that they still had some life in them and were still safe and would last me a while longer. So, rather than trying to sell me on service I didn't need, they provided me with good information about the status of my car. I will be back. More

Corey was very helpful and kept me updated on my repair Reed handled the recall on my engine quickly. The on the spot rental vehicle was great! Hyundai's process for validating this issue withe 3 failures Reed handled the recall on my engine quickly. The on the spot rental vehicle was great! Hyundai's process for validating this issue withe 3 failures before the engine could be replaced was frustrating, but Reed was only following the process. More

Service I took my car in for routine service, both Joe and Josh were very helpful. My car was done in a reasonable amount of time, I will definitely be back. I took my car in for routine service, both Joe and Josh were very helpful. My car was done in a reasonable amount of time, I will definitely be back. More

Great experience Even though this dealership is not technically a Genesis dealership, Reed Hyundai honored the Genesis valet service agreement. They were punctual, eff Even though this dealership is not technically a Genesis dealership, Reed Hyundai honored the Genesis valet service agreement. They were punctual, efficient, and communicated excellently. More

Good service, took a while though The service was good and the staff was friendly, but my car was supposed to be in at 10AM on saturday and I didn't end up getting to pick it up until The service was good and the staff was friendly, but my car was supposed to be in at 10AM on saturday and I didn't end up getting to pick it up until after 1PM for routine work. This seems like a long time to wait when there was an appointment. More

Battery We had to call road service on Sunday because car was dead. Was there early on Monday as it had only been 10 days since we were there and they had ok We had to call road service on Sunday because car was dead. Was there early on Monday as it had only been 10 days since we were there and they had ok'd the battery. they explained weather makes a difference and of course I was still upset but they did find a $20. coupon to help with the cost. They real help happened when we were resetting everything and could not set the clock no matter what we tried. My husband took it back and with 2 hours of trying they called hyundai and was very complicated to unlock it and it was set. Appreciate their work. More

Damage to tire sidewall Josh got me in and out on schedule, I had a tight window and a trip the next day to I had to get this tire fixed. Also got a discount on the new tires Josh got me in and out on schedule, I had a tight window and a trip the next day to I had to get this tire fixed. Also got a discount on the new tires... Thanks! More