Back

Reed Hyundai of Kansas City - Service Center

Merriam, KS

not yet
rated
878 Reviews

878 Reviews of Reed Hyundai of Kansas City - Service Center

Sort by
October 06, 2019

Bare bones, long wait for an oil change. The best thing about my service (oil change) was getting an appointment. All else bare bones. Would have liked it if they put air in the tires and h More

by adavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't recognize these names. Sorry.
Oct 07, 2019 -

Kansas City Hyundai responded

Thank you for your recent visit to Reed Hyundai for Service on your vehicle. We are working to continuously improve our service department and are looking into a Quick Oil Change service in the future. We do check all fluid levels and air up the tires with a standard oil change. Please contact me at kent.rose@reedauto.com so we can make sure all services were completed on your vehicle for you. Thank you.

October 05, 2019

30,000 mile checkup Service advisor was friendly, well mannered, answered my questions, was thorough at check-in by taking pictures of all sides, informing me of process, More

by FRAINEY39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jackson
Nov 21, 2019 -

Kansas City Hyundai responded

Thank you for the 5 Star review!

October 04, 2019

15,000 mile service I took my car to have it's 15,000 mile service done, the service rep. knew his job and took my car and had the service done in a time pleasing to me. More

by DBRENING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'am sorry, I just don't remember the service man's name.
Nov 21, 2019 -

Kansas City Hyundai responded

Thank you for the 5 Star review!

October 04, 2019

Great Service! They have a very Friendly staff. They keep you inforned about the progress of your vehicle that is being worked on. They get your vehicle done in a More

by LFAULK54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember his name.
Nov 21, 2019 -

Kansas City Hyundai responded

Thank you for the 5 Star review!

October 04, 2019

Helpful and honest! My car ended up having to be in the shop longer than expected so the dealership split the cost of the rental with me. Then, they threw in an extra day More

by christinasmith.ks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Duerr-Nedrow
Nov 21, 2019 -

Kansas City Hyundai responded

Thank you for the 5 Star review!

October 04, 2019

Above and Beyond Dave was SO incredibly helpful. He went above and beyond to make sure I was taking care of. I had an engine failure due to a recall and they took care More

by Shelbycorrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Nov 21, 2019 -

Kansas City Hyundai responded

Thank you for the 5 Star review!

October 04, 2019

Service Quick and easy to get in to get an oil change and tires rotated on a Saturday morning. Great job by service advisor and staff. More

by Jneyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Garcia
Nov 21, 2019 -

Kansas City Hyundai responded

Thank you for the 5 Star review!

October 04, 2019

Great Service In and out in hardly anytime at all. Got the recall notice, made my appointment, and they did it in no time at all. Thanks. More

by BUCKET64446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Duerr-Nedrow
Nov 21, 2019 -

Kansas City Hyundai responded

Thank you for the 5 Star review!

October 04, 2019

In and out. Great experience. Took car in for oil change and new filters. Met graciously at the door. Was on my way in under an hour. Looking forward to future service. Oh, and the More

by bmaclvn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Peters
Nov 21, 2019 -

Kansas City Hyundai responded

Thank you for the 5 Star review!

October 04, 2019

New owners new Mentality They provide good service & good work but everything is about money. Under the old owners, I'd come in need a bulb, they change it charge me for the b More

by L
Recommend Dealer
Yes
Employees Worked With
Do not remember
Nov 21, 2019 -

Kansas City Hyundai responded

Thank you for your recent visit to Reed Hyundai. Yes, ownership has changes but we believe the store have improved many times in both Sales and Service from previous position in the market. We do appreciate your business and hope you will use our facility again in the future so see all the improvements we have made.

...
61
...