This dealership is Awesome! We purchased an Acura MDX from a different Acura Dealer last year, (19 miles north from Karen Radley) we were not happy with the overall customer service. So, I started just by calling Karen Radley Acura, I spoke to Jose in Sales. He answered all my questions up front. He never told me just come in and see what I can do for you. I explained about my trade-in and what we were looking for in price trade-in for our vehicle. He did give us very close trade in of what we asked for. I sent him pictures, info, did the online finance application and he started the paperwork right away. He even gave me pricing on the 2016 MDX we wanted over the phone. That was great! I've called other dealerships before. They won't give information like that over the phone. Jose, didn't waste our time! By the time my husband got to the dealership (after work) most of the paperwork was done. My husband said, "that was the fastest he's ever been in a dealership buying a car!"
We had a great overall experience here at this dealership. We will definitely come back here to trade-in or purchase another Acura vehicle. I also want to add, Rudy (another salesman) did also help us. He has even called us to see if we had any questions about setting up our Vehicle or any concerns, which we did not. I will recommend any friends or family to this dealership.
I just appreciate the great customer service here at Karen Radley Acura.