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Karen Radley Acura

Woodbridge, VA

4.9
592 Reviews

14700 Jefferson Davis Highway

Woodbridge, VA

22191

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592 Reviews of Karen Radley Acura

April 28, 2023

Great customer service from purchasing, service, maintenance. All around a great team and great team work between groups. More

by Julianne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryn Stewart
April 27, 2023

Efficient and Fare with pricing. Only place I want to go. Melvin and Ian are the staff I love to work with. More

by Monicarn598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian and Melvin
April 27, 2023

Great, fast, and thorough service always. I won’t trust my car to anyone else. More

by Lappke
Recommend Dealer
Yes
Employees Worked With
Charles
April 27, 2023

Overall a good customer experience save use of AI messages which are taken as from a real person at the dealership. Thus, having responded to a service email outline what work I wanted done, They did More

by huntermv
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer but do not have paperwork at hand being on travel
April 27, 2023

I aleays receive excellent quality service. I trust my girl (Acura RL) with Karen Radley Acura because they(Ceasar) gives me honest assessments and always explains my car services in order of More

by melindas24
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ceasar
April 27, 2023

Always great service after the sale. We have purchased 15 cars at this dealership. Thank you More

by Cedwardsjr1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin, Ian
April 27, 2023

Good customer service at Karen Radley Acura. No complaints on my service needs thus far. More

by shai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
April 26, 2023

They make the entire car buying experience easy and stress free. I highly recommend them for anyone looking for a new car! More

by martin.ricky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy, Melvin, Matt
April 26, 2023

Exceptional and timely service. Technicians were well knowledgeable and should be commended for their customer interactions. More

by Slick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Exceptional
April 26, 2023

Always courteous and responsive to my service request. Always checks to make sure I am satisfied. More

by Xmapef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyanne Cooper
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