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Karen Radley Acura

Woodbridge, VA

4.9
567 Reviews

14700 Jefferson Davis Highway

Woodbridge, VA

22191

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567 Reviews of Karen Radley Acura

November 21, 2023

Service was very good. Work fine as promised and all work was identified before proceeding. Work was done on schedule and appeared to be done at a reasonable cost. More

by sjhicks21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar urquiza, intake greeter and payment clerk
November 14, 2023

Melvin is the best sales associate we’ve ever worked with. Karen Radley is top notch by far. I wouldn’t go anywhere else. More

by NG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Cygna
November 14, 2023

Very pleasant experience. Everyone was very pleasant and helpful. Won’t be my last purchase. More

by Cindy.hatfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t remember name.
November 07, 2023

Excellent customer service and customer care. Ian is very experienced person and do work on timely manner More

by wshibru7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
November 03, 2023

Came in with own financing and it took 6 hours to purchase a vehicle. Management slow with processing paperwork. Didn’t give $750 military/veterans appreciation because I didn’t use their finance com More

by Elmore6business
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rudy
November 01, 2023

The personnel were friendly, informed, helpful and eager to please us as customers from the moment we walked in. More

by donnamwebster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Rucker
October 26, 2023

Karen Acura is the place to go for any car service. They are thorough and efficient. The staff is amazing. The lounge is very comfortable. The best service i get. More

by shahinaz.ashraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
October 26, 2023

Great service job was completed ahead of scheduled time. Personal were courteous and efficient. Thanks More

by Wiredforpower1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian holson
October 24, 2023

I have purchased 2 vehicles since 2002 from this dealership and have always had excellent service. Cesar has been my service advisor for the last several repairs. Cesar goes above and beyond for hi More

by Em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Urquiza
October 21, 2023

Excellent service! Cesar (Service Representative) was attentive and professional. He gave me a clear explanation of my service and applied service discounts. More

by rafaelcotto1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
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