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Karen Radley Volkswagen

Woodbridge, VA

4.9
208 Reviews

14700 Jefferson Davis Hwy

Woodbridge, VA

22191

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Showing 208 reviews

May 02, 2023

Outstanding customer service! ! Ty and the service manager went above and beyond. Very Grateful. Thanks More

by Blinki747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty and service manager (don’t know his name)
May 01, 2023

Karen Radley’s service is exceptional. The staff is professional, knowledgeable, and prioritizes the needs and experience of the customer. More

by David P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon, Rhea, Darrell, and Vlad
May 01, 2023

Service was amazing. Engine light came on a day after my oil change. I came in a couple days later around 10 am, Rhea checked the code, figured out the problem, reset it More

by principle.role
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhea
May 01, 2023 -

principle.role responded

I would recommend this dealership to purchase and for service

May 01, 2023

Love Karen Radley dealership. Everyone is knowledgeable. The staff takes the time with me and really cares. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony and Eugene
April 29, 2023

22 year loyal customer. Good, honest dealership and great service department. Will continue to be a loyal customer. More

by TDL749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhea
April 28, 2023

Great customer service . After service , the attendant gave me feedback on what the mechanics found on my car . More

by nacelk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johna
April 26, 2023

Very courteous and knowledgeable with all types of info and very caring which is nice More

by Notmyspammail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Nasir
April 26, 2023

This is the second vehicle purchased from the Karen Radley family— Acura and Volkswagen. Have received wonderful customer service both times! More

by Mitzi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will, Nasir, Minx
April 26, 2023

Great service from my service advisor, Reah. Also, the GM, Jose Cabrera, personally stopped by to greet me while I was waiting. He then sent me an email to thank me for stopping by. When my serv More

by Ivanp.mk7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reah, Jose Cabrera
April 26, 2023

Quick attention to drop in for an oil change. Cat wash too! Thank you for the service More

by doorstepdoula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John?
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