Karen Radley Volkswagen
Woodbridge, VA
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Karen Radley’s service is exceptional. The staff is professional, knowledgeable, and prioritizes the needs and experience of the customer. The staff is professional, knowledgeable, and prioritizes the needs and experience of the customer. More
Service was amazing. Engine light came on a day after my oil change. I came in a couple days later around 10 am, Rhea checked the code, figured out the problem, reset it Engine light came on a day after my oil change. I came in a couple days later around 10 am, Rhea checked the code, figured out the problem, reset it and gave me a solution, and i was out in less than 20 mins from pulling in. More
This is the second vehicle purchased from the Karen Radley family— Acura and Volkswagen. Have received wonderful customer service both times! Radley family— Acura and Volkswagen. Have received wonderful customer service both times! More
Great service from my service advisor, Reah. Also, the GM, Jose Cabrera, personally stopped by to greet me while I was waiting. He then sent me an email to thank me for stopping by. When my serv Also, the GM, Jose Cabrera, personally stopped by to greet me while I was waiting. He then sent me an email to thank me for stopping by. When my service time is extensive, I was offered a loaner vehicle. I kept it and was unbothered until the service on my vehicle was complete. I was very please with this dealership, and I have been to many other VW dealerships, as I’ve owned VWs since I was 19. Keep up the good work. More


