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Karen Radley Volkswagen

Woodbridge, VA

4.9
208 Reviews

14700 Jefferson Davis Hwy

Woodbridge, VA

22191

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Showing 208 reviews

April 03, 2023

Rude and poor service. Management did and want to listen to my concern and got rude More

by tm29370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Apr 03, 2023 -

tm29370 responded

The took my money and provided me a poor service

April 03, 2023

Everything went as planned. The people at the counter were kind and courteous and I was provided a way to go home so I would no have to wait so long. More

by adamac60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Ponce De Leon
April 03, 2023

The service department is excellent, The sales reps check on you and explain what’s happening to your vehicle. Woodbridge Karen Radley has been a great dealership for my family! More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darell and Rhea
March 31, 2023

I live equidistant between two VW dealerships. Radley VW has the best service by far. More

by Samurai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhea
March 30, 2023

The overall process was smooth and efficient. The paperless process was good but came with a few glitches. Overall, the process went well. Since I was purchasing an EV for the first time it was h More

by elden.breckenridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, Shannon, Finance
March 29, 2023

Best dealership ever staff Was outstanding our salesman. William was absolutely wonderful. He went over. Everything and and he said if I needed any other assistance, the do not hesitate to come ba More

by babs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The gentleman who works in finance sorry but I can’t recall his name
March 28, 2023

This dealership is always very fast, very efficient, and very honest. I appreciate them always getting on me short notice and still finishing quickly. More

by acfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember!
March 27, 2023

Love my VW Crossport, 2 years after my purchase. Karen Radley does a great job at their service desk . Efficient and attentive. More

by thawkins
Recommend Dealer
Yes
Employees Worked With
Rea
Mar 27, 2023 -

thawkins responded

Easy process with Anthony for the purchase of my vehicle. Daryle and Rea are great in service.

March 21, 2023

Anthony and Nasir were exceptionally helpful and kind. The finance manager very efficient and quick. Overall process of the purchase was a breeze. More

by adriana CQ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, Nasir and Minks
March 21, 2023

Karen Radley Volkswagen was very much attentive, professional, and friendly. They made sure the customer was given what they wanted. More

by Diego Flores
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zurrian Bennet
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