
Karen Radley Volkswagen
Woodbridge, VA
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My service appointment was very Smooth. The representative John took care of things easily. Stayed connected through the process and made me very welcoming. I would be taking car there agai The representative John took care of things easily. Stayed connected through the process and made me very welcoming. I would be taking car there again for sure. More
i received a callback notice, and i arranged a booking online at vw.com and they immediately called me back the next morning and i could get my car parts changed at the very same day, also i purchased the online at vw.com and they immediately called me back the next morning and i could get my car parts changed at the very same day, also i purchased the oil service, it was only 100 More
Everyone we worked with was respectful and pleasant. We never felt pressured. We felt very comfortable during the entire process. Everyone worked very hard on our behalf to make sure we were 100% satisfied never felt pressured. We felt very comfortable during the entire process. Everyone worked very hard on our behalf to make sure we were 100% satisfied with our purchase and that we got the exact car we wanted. More
The best type of people work here from sales to service! I have never had a negative experience with the Karen Radley folks. They are all about Customer Service! I have never had a negative experience with the Karen Radley folks. They are all about Customer Service! More
Fantastic experience buying second Volkswagen from Karen Radley. Their staff is incredibly professional and considerate of buyers time during the process. Glad to have these folks as part of my vehicle fami Radley. Their staff is incredibly professional and considerate of buyers time during the process. Glad to have these folks as part of my vehicle family. I have serviced with them for 12 years, excited to have another car to keep coming back! More
Expectations Exceeded I went in thinking something was wrong with my car, I had some symptoms that I was concerned with. After they did the diagnosis, there was nothing wro I went in thinking something was wrong with my car, I had some symptoms that I was concerned with. After they did the diagnosis, there was nothing wrong with the car. I am new to VW so I’m not too familiar with how the cars run, so I didn’t know the things that were happening were normal. They cut the diagnostic price in half because of it. My service advisor was very friendly too. And they had an experienced technician talk to me about what I thought was wrong More
Volkswagen Golf from Karen Radley Volkswagen The sale people were upfront with pricing and low pressure. This was perhaps the easiest car-buying experience I have ever had. I am from out of sate The sale people were upfront with pricing and low pressure. This was perhaps the easiest car-buying experience I have ever had. I am from out of sate and it was very easy twith complete this deal. I will definitely steer people their way if I know someone in the market for a new vehicle. Excellent buying experience. More
Quick, reliable service from a friendly staff. The service staff kept me advised of the time it was going to take for my service. The waiting area is clean and provides comfortable seating as well The service staff kept me advised of the time it was going to take for my service. The waiting area is clean and provides comfortable seating as well as coffee and water. I have always been pleased with the service I have received. More