Karen Radley Volkswagen

Creativity par excellence I originally went into the dealership looking to replace my vehicle--which would have meant 2 loans. Through the creativity of the in-house finance fo I originally went into the dealership looking to replace my vehicle--which would have meant 2 loans. Through the creativity of the in-house finance folks, I was able to lease a vehicle (which I love) and get out from under any loan. The whole process was child's play, and a real win on every front. I truly appreciate the time and effort put in by Matt and his team! More

My first car purchased could not have been better I haven`t had much experience purchasing a car, but I am positive that Karen Radley VW car dealership made it an amazing experience. I ended up travel I haven`t had much experience purchasing a car, but I am positive that Karen Radley VW car dealership made it an amazing experience. I ended up traveling to Woodbridge in order to purchase a certified pre owned VW Beetle. Mr Clarence was extremely helpful through the process and never tried to push one option over another. he gave me the facts, options, explanations and allowed me to test drive all the cars I liked and make an option myself. I liked the fact that they respected my budget and the General Sales Manager Mr Slock accommodated me in that. I had the best experience, and managed to leave the same day with a new car and everything done. They even helped me with the car insurance and financing. Highly recommended and probably I will pay a visit again if I ever decide in the future to purchase a new VW. Thank you once again! More

My fiance came into this dealership last Saturday (on my behalf) because I was not able to take off work, plus they aren't open Sundays. He was treated as if he was not a serious buyer and the finance depar behalf) because I was not able to take off work, plus they aren't open Sundays. He was treated as if he was not a serious buyer and the finance department wasn't even trying to get a deal done. (supposedly because my trade was too upside down) As far as I know the deal was never submitted to any banks. I called in myself and spoke to another sales person who assured me he would try to see what was going on and get something moving in the right direction. He called me back later to explain that my trade was too upside down and no bank is going to accept the deal. I told him I really want to buy the car and I need them get back to me with what its going to take. I never received a phone call back until today (4 days later). A guy asking if anyone ever followed up with me, I explained I already purchased another Volkswagen yesterday at another dealer and that Volkswagen dealer was able to work out a deal with my upside down trade. This dealership has serious lack of customer follow up and not much effort to get a deal done to a sell a car. More

My previous vehicle was purchased and serviced at Karen Radley VW, Darrll has always and continues to be wonderful with his customer service. Thank you Radley VW, Darrll has always and continues to be wonderful with his customer service. Thank you More

I have bought a lot of cars in my day. I must say these guys are great. I was looking for a certified preowned Tiguan and they had one of the best deals that I found. I was buying the car from out of sate. guys are great. I was looking for a certified preowned Tiguan and they had one of the best deals that I found. I was buying the car from out of sate. They went over the car giving me any minor flaw it may of had ( which was almost none). They were able to do a deal for me that I was very happy with over the phone and let me put a deposit to hold the car. Two days later I took a train from New Jersey and the salesman picked me up at the station and drive me to delership. I was on my way out in less then 1hr. They whole deal was fantastic , i found what we were looking for and at a fantastic price. Car was better then expected. More

The easiest experience I have ever had purchasing a new car. I went through the Costco program, which made the experience even easier. Clarence Christian is a first rate salesman, who at no pushed me to car. I went through the Costco program, which made the experience even easier. Clarence Christian is a first rate salesman, who at no pushed me to purchase a car or a car I did not want. He went out of his way to get me the car I wanted, even when Karen Radley did not have the color I wanted. I highly recommend this dealership, and ask for Clarence Christian. More

I purchased a new VW Golf TDi and I was very impressed how fast and without the hassle that you normally get from other Dealers, I was able to buy a car, negotiate the price, get the paperwork done and dr how fast and without the hassle that you normally get from other Dealers, I was able to buy a car, negotiate the price, get the paperwork done and drive it off the lot. The Sales Consultant Mrs. Tokuno “Tee” Yorker, did a fantastic job, as well the efficiency of Mr. Ryan Poole, how did the paperwork was wonderful. The General Manager Mr. Brett Siock has trained his staff well and came out to meet me personally. I will buy a car here again. More

The Karen Radley Volkswagen is more like spa resort than anything else. You go there coming out more relaxed and confident. I had the honor to be serviced by Mr. Bob Stull. He is exceptional top notch be anything else. You go there coming out more relaxed and confident. I had the honor to be serviced by Mr. Bob Stull. He is exceptional top notch beyond any Volkswagen dealerships I have been to thus far. No matter what your reasons are to buy he is on your side all the way 100%. Rather than feeding you lies like I was fed at the fairfax, va dealership( specifically Tracey, huge ego bigger than his petite frame- beware folks, please, beware.) and the Stohlman dealership. Beware folks do not go to those dealers. They will lie and coax you with their fangs. If you want to experience above and beyond customer service with complete contentment, don't bother going to any other Volkswagen dealership but the Karen Radley located in Woodbridge. Now I'm sure all the sales rep at Karen Radley are great, but you want a stellar customer service, with no pressure, and a great deal go to Bob Stull. He is more honest than your average Christians. He's been in the industry longer than the GM's there so he's the guy to go to. He's got the muscles to wrestle the big dogs in your favor. This is not just a glorified comment but you REALLY have to check out for yourself and experience what I have experienced. Thank you Mr. Bob Stull you are worthy to be esteemed. Truly talented man and passionate about what he does. More

I want to thank you and your staff for a pleasant new car buying experience. I'm sure you already know that you have an outstanding salesman in Clarence, I just thought you would like to hear it from a cust buying experience. I'm sure you already know that you have an outstanding salesman in Clarence, I just thought you would like to hear it from a customer. He answered all the questions I had, listened to my "war stories" and did an excellent job during the "negotiation" phase. I came close to "bailing out" on the deal, however, thru Clarence's negotiation skills we were able to finalize the deal. Doug was especially thorough in explaining to me all of the checks that were made on the car before delivery and we already have the first scheduled maintenance scheduled. As you told me before I even drove the Jetta TDI, the performance and mileage would be outstanding. In two days of driving, my wife and I are extremely pleased with the car. It has been getting 40+ mpg around town and last night we drove it on I 95 and got 52.5 mpg. The acceleration is outstanding and has a good road grip. This morning my wife and I stopped by and had her Iphone synced with the Fender radio system. She was totally "blown away" with all of the features and capabilities it has. When we began our search for the most efficient fuel efficient car we could find, VW was not on our list. We feel very lucky that Clarence got us to test drive the Jetta TDI. More

Great place to do business. Price and financing were better than I expected. Vw really has a great product. This dealer is well managed. Thanks Dustin better than I expected. Vw really has a great product. This dealer is well managed. Thanks Dustin More