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Karen Radley Volkswagen
Woodbridge, VA
203 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 203 reviews
February 02, 2010
The entire service experience was extremely positive and I have already expresses my satisfaction with my family and friends. I drove a long distance to come to Karen Radley VW service and it was well worth I have already expresses my satisfaction with my family and friends. I drove a long distance to come to Karen Radley VW service and it was well worth it. Darrell's customer service skills were very much appreciated. More
by DLefforge
Employees Worked With
1
September 14, 2009
I went in for preventative maintenance, spent $1400 and have had nothing but problems ever since. In fact I have two difference Service guys contradicting each other about what is rattling underneath my c have had nothing but problems ever since. In fact I have two difference Service guys contradicting each other about what is rattling underneath my car. I lost and ran over a plastics shield that fell off a week after service and Karen Radley is doing nothing to make amends of all my time and troubles. I had the work done in March and have been back three times to get it right. I now have a complaint in with Volkswagen and have found another mechanic to not only fix the problem but to figure out just what Karen Radley did to my car. Go elsewhere. More
by fatthumb
Employees Worked With
Charter Wells
March 26, 2008
I started taking my 2006 VW Jetta GLI to this dealership service dept on the recommendation of a friend of mine who also owns a VW. I had some bad experiences at another VW dealership service dept nearby, b service dept on the recommendation of a friend of mine who also owns a VW. I had some bad experiences at another VW dealership service dept nearby, but Karen Radley VW has always treated me very well. I have had a few mechanical problems with the car that were quickly and completely repaired under warranty without hesitation. I have owned the car for two years and 33,000 miles and will always return to Karen Radley VW for routine as well as repair service. More
by BMWRIDER
Employees Worked With
Stacy Neely
