Karen Radley Volkswagen

We had a very pleasant experience with Karen Radley Volkswagen. I had requested a price quote online, and received the quote within an hour of my request. When we arrived at the dealer, we were greet Volkswagen. I had requested a price quote online, and received the quote within an hour of my request. When we arrived at the dealer, we were greeted by Clarence, who then helped us through the buying process in a quick and friendly manner, always ready to take the time to answer our questions when needed. Overall, one of the best car buying experiences we've had, many thanks to the folks there! More

November 30, 2010 Mr. Jonathan Browning President and November 30, 2010 Mr. Jonathan Browning President and CEO, Volkswagen Group of America 2200 Ferdinand Porsche Drive Herndon, VA 20171 November 30, 2010 Mr. Jonathan Browning President and CEO, Volkswagen Group of America 2200 Ferdinand Porsche Drive Herndon, VA 20171 Dear Mr. Browning, My wife, Donita and I recently purchase a 2011 Volkswagen CC Lux Limited through Karen Radley VW located in Woodbridge, Virginia. We are excited to share our views regarding our new Volkswagen and our positive experience in dealing with the Karen Radley Team. Donita and I have been in the swimming pool service and the custom car and motorcycle business for over twenty five years, and have an in-depth understanding of the importance of quality products and first class customer service. Immediately upon purchasing our new Volkswagen CC, we enjoyed driving the car on a 2,500 mile trip to New Orleans. We both found the car to be exciting, comfortable, stylish, reliable, thrifty, and rewarding to drive and own. Every where we went people were absolutely amazed with the car’s presence. In summary, we are very grateful and appreciative of Volkswagen’s efforts to provide us an affordable car that meets our every need and sets the bar very high for all competitors. Congratulations on a job very well done! We dealt with each of the following Karen Radley Team Members who were personally instrumental in making our purchasing experience exciting, fun, and memorable. This Team made us feel as if we were their most important and only customer! Rod Emmons General Manager April Breland Accounting Manager Sal Cirillo VW Sales Representative Nena Gardner Finance Officer Darrell McMillion VW Service Advisor Milton Martin New Car “Get Ready” Jeff Lear New Car “Get Ready” Chris Hartmann New Car “Get Ready” Chris Cirillo Driver for DX As evidenced by the fact that our daughter, our son and now ourselves have purchased Volkswagens through the Karen Radley Team, proves that the Karen Radley Automotive Group really does deliver positive memorable experiences. As business persons and customers, Donita and I hope that Volkswagen understands that the Karen Radley Automotive Group represents the essence of the best in the automotive industry today. Additionally, we hope that the Karen Radley Automotive Group will recognize that the Team who served our needs is the standard to which the automotive sales and service industry should strive to achieve. Donita and I are delighted with our new Volkswagen CC and the service provided by our Karen Radley Team. Please feel free to use this testimonial letter in any form of media you may deem appropriate. God Bless, Carlus and Donita Breland 12650 Galveston Court Manassas, VA. 20112 E-mail donitab@comcast.net 703 590-1720 H, 703 501 6665/66659 C cc: Mrs. Karen Radley 14700 A Jefferson Davis Hwy Woodbridge, VA 22191 More

Outastanding customer service and rapid courteous assistance to get my car ready and keys in my hand same evening. Mr. Grimm and the Finance Office were superb and the sales team was the best I have assistance to get my car ready and keys in my hand same evening. Mr. Grimm and the Finance Office were superb and the sales team was the best I have experienced in my professional career (military officer). thanks for the great help to me an the military community who live in the Northern VA area. I look forward to continued great service by the Radley VW service. COL Don Howell Nokesville, VA More

The entire service experience was extremely positive and I have already expresses my satisfaction with my family and friends. I drove a long distance to come to Karen Radley VW service and it was well worth I have already expresses my satisfaction with my family and friends. I drove a long distance to come to Karen Radley VW service and it was well worth it. Darrell's customer service skills were very much appreciated. More

I started taking my 2006 VW Jetta GLI to this dealership service dept on the recommendation of a friend of mine who also owns a VW. I had some bad experiences at another VW dealership service dept nearby, b service dept on the recommendation of a friend of mine who also owns a VW. I had some bad experiences at another VW dealership service dept nearby, but Karen Radley VW has always treated me very well. I have had a few mechanical problems with the car that were quickly and completely repaired under warranty without hesitation. I have owned the car for two years and 33,000 miles and will always return to Karen Radley VW for routine as well as repair service. More