Karl Malone Toyota of Ruston

Mr. David was great! He was very helpful and nice. However, Greg in finance was offensive. He questioned repeatedly rather my down payment in the form of a check would go through because of the amoun However, Greg in finance was offensive. He questioned repeatedly rather my down payment in the form of a check would go through because of the amount or rather it should be held. Did not appreciate his sarcasm and am not sure that I will patronize again. More

Great sales experience with Louis Allen at Karl Malone Toyota in Ruston. He was able to find exactly what we wanted within our budget. Toyota in Ruston. He was able to find exactly what we wanted within our budget. More

They told me I could only lease with a $6,000 down payment or co-signer. I didn’t want a co-signer so they rushed me into a lease with a $6000 down payment because I’m young and don’t have much credi payment or co-signer. I didn’t want a co-signer so they rushed me into a lease with a $6000 down payment because I’m young and don’t have much credit. I talked to 2 other Toyota dealers who told me that $6,000 Dian is a lot and I should be able to buy the car with out leasing. I went back today (7) days later and confronted them and told them I want out of the lease and they told me I can’t get out of it! This is wrong in every way. I do not recommend this dealership. They will tell you every trick and lie. More

Candace in the Service Dept was awesome! First thing on a Saturday morning and she was ready to get to work. She made my Saturday morning chores a breeze!!! First thing on a Saturday morning and she was ready to get to work. She made my Saturday morning chores a breeze!!! More

Very organized and ready when you get there. Employees were very efficient and professional. I would recommend them to anyone. Employees were very efficient and professional. I would recommend them to anyone. More

Niki Ann was awesome she was Great. Thank you. She made sure I was taken care of. She deserves a Bonus. Thank you. She made sure I was taken care of. She deserves a Bonus. More

John is the best! Very friendly and helps anyway he can. If there is a way John will find it. Very friendly and helps anyway he can. If there is a way John will find it. More

Great Experience! ! Team was very polite upbeat and helpful. My rep Josh was great to work with and I’ve walked away from other dealerships due to staff before. It’s al ! Team was very polite upbeat and helpful. My rep Josh was great to work with and I’ve walked away from other dealerships due to staff before. It’s all about the experience with a large purchase. More

They make you feel like you and your purchase are the number one concern, but they're all about the dollar. The salesman told us that the car had remote start, something that my wife was used to, it didn number one concern, but they're all about the dollar. The salesman told us that the car had remote start, something that my wife was used to, it didn't. The salesman said the car was a one owner vehicle, it wasn't, we are the third owner. The salesman did take some time to explain the features of the vehicle and demonstrate the handling on the highway. They gave us a full tank of gas, and extended contact information in case we had problems. The financial advisor was friendly, courteous, and efficient in filling out paperwork. More

Our salesman and customer service rep were great. The only issue was your policy of not getting the special interest rate unless you ask for it The only issue was your policy of not getting the special interest rate unless you ask for it More