Karp Kia

2016 Kia Optima Lease Excellent individual attention finding best lease deal for my son who is a college graduate. Professional, polite and accommodating. Very pleased with Excellent individual attention finding best lease deal for my son who is a college graduate. Professional, polite and accommodating. Very pleased with the affordable monthly payments for my son to help build his credit. More

Free Massage while you wait Karp Kia is BY FAR my favorite car dealership. The staff is beyond helpful and friendly. They even have massage chairs in the service department for c Karp Kia is BY FAR my favorite car dealership. The staff is beyond helpful and friendly. They even have massage chairs in the service department for customers to use (for FREE) while you're waiting for your oil change, inspection, ... etc. I just had to post a pic of myself in the chair on Facebook to share my excitement and love. You won't regret a visit to Karp! More

Very Good Experience Audley was wonderful, the way car buying/leasing should be. Perfect Gentleman. Would recommend everyone I know to buy or lease a car from Karp and see Audley was wonderful, the way car buying/leasing should be. Perfect Gentleman. Would recommend everyone I know to buy or lease a car from Karp and see Audley to manage the transaction. More

HOMERUN!!!!!! MICHAEL ROSENBERG was an absolute pleasure! He was exceptional and extremely patient with my 82 year old dad and catered to his EVERY need. AWESOME! MICHAEL ROSENBERG was an absolute pleasure! He was exceptional and extremely patient with my 82 year old dad and catered to his EVERY need. AWESOME! More

Outstanding What a wonderful experience I had leasing a Kia Optima. Audley Bullock was the most pleasant, accommodating car dealer I have ever dealt with. His kno What a wonderful experience I had leasing a Kia Optima. Audley Bullock was the most pleasant, accommodating car dealer I have ever dealt with. His knowledge made the process easy and his personality made it fun. He went above and beyond to make my deal happen what an asset to the dealership. More

Good experience Audrey was an excellent sales person, a gentleman, knowledgable and very helpful. He was great to deal with, he is definitely an asset to your establi Audrey was an excellent sales person, a gentleman, knowledgable and very helpful. He was great to deal with, he is definitely an asset to your establishment. Thank you for a great experience. We will recommend others to Karp! More

Carefully hunt for my exact vehicle - thanks Mike & Karp Michael R. and his management (David) fought hard to find my exact unusual color combo & features on the in demand 2017 Sportage. At our first meet Michael R. and his management (David) fought hard to find my exact unusual color combo & features on the in demand 2017 Sportage. At our first meeting, we explained that we have often bought wherever Car was available, but this time we were willing to wait. He actually listened and he didn't give up on this specific request. We really appreciate his low key and relaxed manner. Throughout a long wait he checked in ever two weeks to keep informed and remind us they were on the job. We love the new car and can't wait to try their service. PS Peggy made finance a breeze on pickup day! More

High Quality Service The employees at the dealership were extremely friendly and made our experience a pleasant one. They made us feel very comfortable about our transacti The employees at the dealership were extremely friendly and made our experience a pleasant one. They made us feel very comfortable about our transaction. Michael Rosenberg is an excellent sales consultant. We feel we got the best deal ever. He even encouraged me to name my vehicle, which I did before driving off the lot. Peggy Foster was also very pleasant and made the paperwork less intimidating. They made us feel like family. More

waited 1hr 20min for an oil change, with an appt!! I had scheduled an appointment for an oil change when I had originally purchased my Kia (2 months in advance) and the day of my scheduled appointment I had scheduled an appointment for an oil change when I had originally purchased my Kia (2 months in advance) and the day of my scheduled appointment I ended up having to wait 1hr and 20min at the service center for an oil change. When I asked why it was taking so long, I was told that there were only two technicians working on the weekends (less than their usual 4-5 during weekdays), which makes no sense since a) most people bring their cars in on the weekend to have service done and b) seems like there weren't enough technicians to manage their scheduled appointments. What is the point of making of scheduling a service appointment if it ends up taking almost an hour and a half to complete the job, and why would you not warn those waiting for work to be done that it might be slower than usual? When I originally purchased my car, I was led to believe by the sales rep that the purpose of scheduling services was for convenience and efficiency, neither of which happened during my experience. Moving forward, I will not use Karp Kia's service department and instead will continue to go to my regular mechanic who, not only have I been using for years, but who informs their customers of any inconveniences in advance. More

Stress-free car leasing experience Our situation called for an immediate decision to buy or lease a car. Our son is on his second lease with Karp so we decided to go the same route. In Our situation called for an immediate decision to buy or lease a car. Our son is on his second lease with Karp so we decided to go the same route. In the past we have always dreaded dealing with the sales process. However, with the help from Audley, there was no stress what-so-ever. This was by far the easiest lease we have ever experienced thanks to Audley. His professionalism and understanding will keep us customers for a long time to come. More