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Karp Volvo

Rockville Centre, NY

4.5
922 Reviews

392 Sunrise Hwy

Rockville Centre, NY

11570

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922 Reviews of Karp Volvo

December 01, 2020

Despite the very active sales environment, Tyler was exceptionally professional, knowledgeable, friendly and customer focused. I return to the showroom three times before purchasing the CV60 T5 and each More

by Ernestiwr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Zsebedics, Kendra Juerakhan
Dec 07, 2020 -

Karp Volvo responded

How lovely to share your time spent with Tyler. He is super I agree. Thank you and stay safe and Drive Safe! Ellen Karp, EKarp@KarpAutomotive.com

November 30, 2020

Mike Kelly was very pleasant to deal with. We dealt with him in the past, and requested him again. He was efficient and accommodating, making the purchase process as simple as possible. More

by cdessel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelly
Dec 07, 2020 -

Karp Volvo responded

Thank you for your loyalty to Michael and to us. It does mean a lot. Stay safe and Drive Safe! Ellen Karp, Ekarp@KarpAutomotive.com

November 30, 2020

Mike Kelly was great to deal with. Professional, knowledgeable and helpful. The purchasing process was seamless and we look forward to enjoying our Volvo for many years to come. More

by VolvoDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelly
Dec 17, 2020 -

Karp Volvo responded

This was so nice of you. I appreciate your shout out for Michael and the Karp Family Dealership. I know you will love your Volvo. Drive Safe! Happy Holidays. Ellen Karp, EKarp@KarpAutomotive.com

November 26, 2020

This was the simplest re-lease I have ever experienced. Karp's representative was efficient, courteous, on time and made it easy without any surprises. More

by smoelis.lastrada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelly
Nov 30, 2020 -

Karp Volvo responded

I am so happy all went as planned and expected. Thank you and stay safe. Drive Safe! Ellen Karp, EKarp@KarpAutomotive.com

November 15, 2020

Mike Kelly was most helpful as I sought to lease a Volvo for the first time. Kendra in finance efficiently moved the process along. I appreciated everyone's patience. More

by palaw
Recommend Dealer
Yes
Employees Worked With
Mike Kelly
Nov 17, 2020 -

Karp Volvo responded

Thank you for the great review. It is truly appreciated by all of us. Stay safe and Drive safe! Ellen Karp, EKarp@KarpAutomotive.com

November 12, 2020

Have been a Volvo customer for 28 years! 25 of them with Karp!!! Helpful, friendly, knowledgeable and accomodating personnel! I plan on being a repeat customer for many more years! More

by Beth Fodrowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Markowitz
Nov 17, 2020 -

Karp Volvo responded

Thank you so much for your patronage and loyalty. A lasting partnerships are hard to find. Stay safe and Drive safe! Ellen Karp, EKarp@KarpAutomotive.com

November 07, 2020

I reached out to Daniel Karp about a problem we had with his manager from the used car dealership. The manager was rude and hostile. We had asked for a second key especially after the 1 and only key we were More

by Wpalomo
Recommend Dealer
No
Employees Worked With
Daniel Karp
Nov 30, 2020 -

Karp Volvo responded

I did speak with this customer and we came to a very happy conclusion to this matter. Ellen Karp, EKarp@KarpAutomotive.com

Dec 03, 2020 -

Wpalomo responded

Ellen Karp reached out to me and we resolved an issue that I feel should not have been an issue to begin with. I still believe you should get 2 sets of keys when you buy a car, whether new or used. Nevertheless Ms Karp provided a second set of keys at less than cost. She was responsive and helpful.

November 07, 2020

Tyler Z., Justin, and Kendra made our first time Volvo purchase stress-free. Both were helpful, informative and very easy to work with. I highly recommend! More

by Sue B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Zsebedics, Justin Stone, Kendra Juerakhan
Nov 10, 2020 -

Karp Volvo responded

Thank you for the wonderful review. This should be how all car leasing/buying experiences should be. Enjoy the car and Drive Safe! Ellen Karp, EKarp@Karpautomotive.com

November 02, 2020

Mike Kelly worked with my boyfriend and I for about 2 months! He was patient, efficient and really catered to our specific needs. I am now the 4th family member, currently, to be leasing a Volvo, and we More

by MichelleDiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelly
Nov 03, 2020 -

Karp Volvo responded

Thank you so much for this glowing review. I am sure that it means as much to Michael as it does to the Karp Family. Drive Safe! Ellen Karp, EKarp@KarpAutomotive.com

October 22, 2020

Mike Kelly made this process very seamless! very knowledgeable with lots of patience. Kendra Juerakhan in finance was also amazing, polite and extremely helpful in helping me understand the process More

by Janice G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelly, Kendra Juerakhan
Oct 22, 2020 -

Karp Volvo responded

I am so glad that all went exactly the way it should when getting into a new vehicle. Thank you for letting us know how it all went. Drive Safe! Ellen Karp, EKarp@KarpAutomotive.com

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