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Karp Volvo

Rockville Centre, NY

4.7
921 Reviews

392 Sunrise Hwy

Rockville Centre, NY

11570

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921 Reviews of Karp Volvo

April 22, 2011

I walked into this dealership and no one even said hello. After walking around and looking at the cars that were on the showroom floor I asked a few questions to the person who was sitting at the front desk More

by rachelle4224
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
front
Apr 22, 2011 -

Karp Volvo responded

Karp Volvo wrote on 4/22/2011 12:35:17 PM: Our reputation has always been built on the strength of our reputation and excellent customer satisfaction. So to say I am surprised is to put it mildly. Please, call me so I may speak with you personally about this matter. Thank you. Ellen Karp, Customer Relations EKarp@KarpAutomotive.com 516-764-0200 x 411

Apr 22, 2011 -

Karp Volvo responded

Hi Rochelle - it was nice to speak with you. I look forward to assisting you with your automotive needs. Ellen Karp, Customer Relations EKarp@KarpAutomtive.com 516-764-0200 x 411

April 20, 2011

Frank was a ver professional salesmen. Knew his product. He was not pushy nor aggresive. He knew his competition and worked real hard to keep me happy and a a customer. He had great follow up. Worked real h More

by jeffbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mascoti
Apr 21, 2011 -

Karp Volvo responded

It is so great to have all our customers so excellently satsified. Your kind words show that our hard work and belief that customers are our #1 priority works. Happy Holiday! Ellen Karp, Customer Realtions EKarp@KarpAutomotive.com 516-764-0200 x 411

April 19, 2011

Frank was very easy to deal with. He gave me the best deal I could find with the highest value for my trade! He kept me informed along the way and when it came time for me to pick up my new car, everyth More

by scooper12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Moscati
Apr 21, 2011 -

Karp Volvo responded

What a nice review. Frank does go the extra mile for all his customers. We all believe that a customer should always have an excellent experience. Happy Holiday! Ellen Karp, Customer Relations EKarp@KarpAutomotive.com 516-764-0200 x 411

April 14, 2011

Frank Moscati is a great salesman. He helped us with all of our questions, let us test drive any car that we were interested in and was very patient. Frank kept us informed of all the new cars that were ar More

by marysvolvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Moscati
Apr 15, 2011 -

Karp Volvo responded

Hi and Happy Spring. I am so glad that you appreciated Frank and the efforts he goes to for his customers complete satisfaction. Ellen Karp, Customer Relations EKarp@KarpAutomotive.com 516-764-0200 x 411

April 12, 2011

Communication between me and the dealer was consistent and thorough. Frank was effective in assisting me with the proper paperwork I would need to ensure the transaction would be seamless. He was ve More

by Tom Sconzo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Mascoti
Apr 12, 2011 -

Karp Volvo responded

Dear Tom - thank you for taking the time to let us know of your great experience with Karp and Frank Moscati. Enjoy the new vehicle. Ellen Karp, Customer Relations EKarp@KarpAutomotive.com 516-764-0200 x 411

April 11, 2011

I found the salesman to be very knowledgable, professional, patient and a pleasure to work with. He was in tune to my needs and very helpful. I would definitely recommend Karp Volvo as well as F More

by kimgirl59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Moscati
Apr 12, 2011 -

Karp Volvo responded

I am so happy that you and Frank Moscati were a great match. He is a super salesperson and truly cares about our customers. Ellen Karp, Customer Relations EKarp@KarpAutomotive.com 516-764-0200 x 411

April 10, 2011

David was a pleasure to deal with from the beginning. We had visit numerous other dealers and almost from the start me and my wife would know if we were going to buy a car, as result of the salesperson deme More

by Hvincent59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Markowitz, David Markowitz
Apr 12, 2011 -

Karp Volvo responded

Yes I agree with you, I forsee a long and happy automotive replationship together in our future. I welcome you to the Karp Family. Ellen Karp, Customer Relations EKarp@KarpAutomotive.com 516-764-0200 x 411

March 24, 2011

My husband and I walked into the dealership just looking to check things out. We ended up leasing a volvo s60 that day. Frank Moscati was courteous and respectful. We did not feel pushed. The car was rea More

by mfranco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Moscati
Mar 28, 2011 -

Karp Volvo responded

I am glad you are enjoying your new S60. It is wonderful and I think the safest car around. I agree with you that Frank is super. Ellen Karp, Customer Relations EKarp@KarpAutomotive.com 516-764-0200 x 411

March 20, 2011

David was professional and a pleasure to work with. He David was professional and a pleasure to work with. He did not come on like a sterotypical car salesman which was such a pleasure. He was informativ More

by kvilardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Moscowitz, David Markowitz
Mar 20, 2011 -

kvilardi responded

oops- typo, I meant: David MARKOWITZ!!!!

Mar 21, 2011 -

Karp Volvo responded

Thank you for your glowing report. Yes we knew you were referring to David Markowitz. LOL I am so glad you are enjoying your new vehicle. Welcome to the Karp Family. Ellen Karp,Customer Relations EKarp@KarpAutomotive.com 516-764-0200 x 411

March 19, 2011

From the very beginning of our experience with Karp Volvo, the sales staff was very helpful and friendly. The ease of the deal and the no hassle pickup of the car and the tradein was an excellent car b More

by caminoreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Benetiz
Mar 21, 2011 -

Karp Volvo responded

I am so glad you were able to experience the full Karp Family effect. Maurice is a true gentleman. Ellen Karp, Customer Relations EKarp@KarpAutomative.com 516-764-0200 x 411

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