Kastens Ford Ltd.

My first time using this dealership for auto repair. My first time using this dealership for auto repair. 1) The prices for service seem high. This is expected when using a dealer for auto service, b My first time using this dealership for auto repair. 1) The prices for service seem high. This is expected when using a dealer for auto service, but even with that mind, it still seemed high. Although I was contacted in advance about the cost of the bill. 2) In addition, after getting a ride to pick up the car, I find a note on the service ticket saying that a simple problem was found and not addressed. They offered to keep the car another day to address the secondary problem. I was NOT contacted to ask if I wanted this secondary problem fixed while they had the vehicle. 3) When I asked about the reasoning about this, I was told that it wouldn't have been any cheaper to try to share the labor costs. Totally disregarding the inconvience factor of losing your vehicle for an additional day, getting a ride to drop it off, or pick it up. More