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Kastens Ford Ltd.

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1 Lifetime Review

230 5th St., Syracuse, Nebraska 68446 Directions
Sales: (402) 269-2331

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1 Review of Kastens Ford Ltd.

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September 26, 2011

"My first time using this dealership for auto repair. ..."

- muskrat99

My first time using this dealership for auto repair. 1) The prices for service seem high. This is expected when using a dealer for auto service, but even with that mind, it still seemed high. Although I was contacted in advance about the cost of the bill. 2) In addition, after getting a ride to pick up the car, I find a note on the service ticket saying that a simple problem was found and not addressed. They offered to keep the car another day to address the secondary problem. I was NOT contacted to ask if I wanted this secondary problem fixed while they had the vehicle. 3) When I asked about the reasoning about this, I was told that it wouldn't have been any cheaper to try to share the labor costs. Totally disregarding the inconvience factor of losing your vehicle for an additional day, getting a ride to drop it off, or pick it up.

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Jim
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