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Katy Honda

Katy, TX

Overview
Reviews
4.0
857 Reviews
Call Dealership (281) 994-0055

21001 Katy Freeway

Katy, TX

77450

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Showing 857 reviews

February 16, 2022

Dealer ship was fine. My warranty for oil changes will not be honored. Not happy. More

by Lindsay.agnes
Recommend Dealer
Yes
Employees Worked With
Gregory
Report | Print
Feb 23, 2022 -

Katy Honda responded

Hi Lindsay, Our team at Honda Cars of Katy truly values your feedback, I understand your frustration over the change in terms to the lifetime oil maintenance agreement, and I’d like the opportunity to discuss the matter with you in more detail. At your earliest convenience, please contact me at 832-913-7271. I look forward to speaking with you soon and resolving this issue. Thank you, Charley Leach Fixed Operations Manager

February 15, 2022

Helpful, Friendly, Fast, Parts in stock, kept me informed, even washed my car before returning. More

by robin52168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively
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Feb 23, 2022 -

Katy Honda responded

Thanks for the positive feedback! We hope to see you again soon at Honda Cars of Katy!

February 15, 2022

Karl was efficient friendly knowledgeable. He kept me informed and my vehicle was ready when he said it would be. Great experience More

by Toddcwray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl
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Feb 23, 2022 -

Katy Honda responded

Thanks for the five stars, Todd! Karl is an integral part of the success here at Honda Cars of Katy, and we're happy to hear that he was able to provide a great experience during your recent visit. We look forward to seeing you again soon!

February 15, 2022

Took my 2017 Honda Pilot in for recall work after making online appointment. Issue was taken care of in a timely manner while I waited at the dealership. Kimberly was very good about answering questions an More

by mmedeiros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Estrada
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Feb 23, 2022 -

Katy Honda responded

Thanks so much for the recommendation! Kimberly is an asset to our team at Honda Cars of Katy, and everyone was delighted to hear your kind words. Hope to see you again soon!

February 15, 2022

Quick service, friendly employees, nice waiting area, fifteen words is too many so I’m done More

by Laker2143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively, Dwain Davis, Ricky Smith, Moussa Sininta
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Feb 23, 2022 -

Katy Honda responded

Thanks so much for the five stars and recommendation! We look forward to seeing you again soon at Honda Cars of Katy!

February 14, 2022

Excellent customer service. Helping you process the best option for your car. Convenient and clean environment. More

by bernardgonzal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie Boatright
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Feb 14, 2022 -

Katy Honda responded

Thanks for the five stars and kind words, Bernard! We look forward to seeing you again soon at Honda Cars of Katy!

February 13, 2022

Service advisor explained everything that the car needed, verry helpful and keep me updated once the service is as done More

by alexvivas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Banda
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Feb 24, 2022 -

Katy Honda responded

We appreciate the five stars and hope to see you again soon at Honda Cars of Katy!

February 13, 2022

Honda Cars of Katy, excellent customer experience. My entire car buying experience was easy. Thanks More

by lcsmith87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris
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Feb 23, 2022 -

Katy Honda responded

Thanks for the kind words! We take pride in providing excellent customer service to the entire Katy community. Thanks for choosing us for your automotive needs. Hope to see you again soon!

February 13, 2022

Raphael was very professional with excellent Raphael was very professional with excellent communication skills. He had a very nice demeanor. He is an asset to your organization More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Southland
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Feb 24, 2022 -

Katy Honda responded

Thanks so much for the recommendation and recognition of Raphael! We appreciate your patronage at Honda Cars of Katy!

February 13, 2022

The staff is very professional. Nice environment. Great customer service. When I ask for clarification and specifics, they are very helpful. More

by JCR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl and Troy
Report | Print
Feb 14, 2022 -

Katy Honda responded

Thanks so much for taking the time to leave our team at Honda Cars of Katy such a kind review! We appreciate your patronage and look forward to seeing you again soon.

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