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Katy Honda

Katy, TX

3.9
856 Reviews

21001 Katy Freeway

Katy, TX

77450

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Showing 856 reviews

December 27, 2021

Friendly and professional service, I dropped it off and they finished it before I expected More

by Pastorstrong79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl
Dec 28, 2021 -

Katy Honda responded

Thank you for the kind words! Please reach out to our team at Honda Cars of Katy if we can be of assistance to you in the future!

December 27, 2021

Excellent service from mr staana, fast, explained everything and asked what I wanted thank you! More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Staana
Dec 28, 2021 -

Katy Honda responded

Thanks for the positive feedback, Pat! We hope to see you again soon at Honda Cars of Katy. Safe travels!

December 23, 2021

Mr. Raffy, the service representative was very helpful in helping me find out the service I need and his politeness and professional manner made me feel like I am in a trusted good hand. Thanks More

by Harmonyacupuncture
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffy
Dec 28, 2021 -

Katy Honda responded

Thank you for letting us know that your last visit to Honda Cars of Katy was a five star experience! We're thrilled you've chosen us for your automotive needs and look forward to serving you well into the future!

December 22, 2021

Good attention, efficient and fast service, they also deliver the car clean. definitely ask for Javier, you will have no complaints. More

by yicetcapalleja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
Dec 22, 2021 -

Katy Honda responded

Hello, we appreciate your positive feedback! Javier does an excellent job, and we're happy he's part of the team at Honda Cars of Katy. Please reach out to our team if we can ever be of assistance.

December 22, 2021

Raffy, my service supervisor, is great!!!! Great customer service. Informed me of all the service that is needed. More

by Fred Y.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffy St. Ana
Dec 22, 2021 -

Katy Honda responded

Thank you for the kind words, Fred! Raffy is an asset to our team at Honda Cars of Katy. Thanks for trusting us with your automotive needs. We look forward to serving you again soon.

December 21, 2021

Honda cars of Katy were great! A faulty oil filter was installed and damaged the transmission in my Civic 2020. I had 11k miles on my car and was distraught over my vehicle failing to operate. I called Ho More

by Charity0422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawna
Dec 22, 2021 -

Katy Honda responded

Hi Charity, we appreciate you taking the time to leave our team a review! We're thrilled you're back on the road safely, and we look forward to serving you again at Honda Cars of Katy.

December 21, 2021

They are courteous and attentive to service. They took care of everything oil change, tire rotation, filled fluids, and washed my car !!! More

by tubbcharlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively, Dwain Davis, Ricky Smith, Moussa Sininta
Dec 22, 2021 -

Katy Honda responded

Thank you for the five stars! We're thrilled to hear your last visit was met with courtesy and attention from the team at Honda Cars of Katy. We look forward to seeing you again soon.

December 21, 2021

Good service. Tells you what they'll be doing to your car and what you'll need in the future. More

by kevlaurente8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Sta Ana
Dec 22, 2021 -

Katy Honda responded

Thanks for the feedback! Our team at Honda Cars of Katy aims to provide every client with a five-star experience. If there's anything that stood out about your recent visit, please let us know! We'd love to earn that fifth star at your next visit.

December 20, 2021

People are great. I’ll give them a 10 especially Raffy. Management sucks eggs because they are not honoring lifetime time oil change contract. Think I will but something besides a Honda next time. More

by Pukapete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffy
Dec 22, 2021 -

Katy Honda responded

Hello, Our team at Honda Cars of Katy truly values your feedback, I understand your frustration over the change in terms to the lifetime oil maintenance agreement, and I’d like the opportunity to discuss the matter with you in more detail. At your earliest convenience, please contact me at 832-913-7271. I look forward to speaking with you soon and resolving this issue. Thank you, Charley Leach Fixed Operations Manager

December 20, 2021

Excellent service with a reasonable wait time. Lounge was clean and coffee machine was a nice touch bonus! Thanks! More

by Steve W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Good guy
Dec 22, 2021 -

Katy Honda responded

Thanks for the kind words, Steve! We appreciate your patronage and look forward to seeing you again soon at Honda Cars of Katy.

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