Katy Honda

Ms. Becky Smith at the customer service department is such a pleasure to work with. She is so helpful & attentive & really stays on top of things to help my service so easy & effortless such a pleasure to work with. She is so helpful & attentive & really stays on top of things to help my service so easy & effortless More

First service for my car and i was accommodated within 5 minutes. Good service and friendly people. I was happy to bring my car to the Honda Katy dealership for service and will go back again. minutes. Good service and friendly people. I was happy to bring my car to the Honda Katy dealership for service and will go back again. More

My car had some issues with the brakes. Service advisor Rafael Sta was friendly and incredibly helpful. He did excellent job from start to finish and explained well the process. He gave prompt updates. I d Rafael Sta was friendly and incredibly helpful. He did excellent job from start to finish and explained well the process. He gave prompt updates. I definitely recommend him and Honda Cars of Katy More

Karl Kraig is fabulous. I can trust Karl to take care of the car, and keep it running well. I appreciate Karl taking the time to explain things, as well as, help me with knowing when to schedule needed regu the car, and keep it running well. I appreciate Karl taking the time to explain things, as well as, help me with knowing when to schedule needed regular maintenance. Karl is the only one I go to for caring for my car. More

The receptionist was courteous regarding getting coffee for me. The tech that saw my car actually drove around with me to ensure the issue was resolved! for me. The tech that saw my car actually drove around with me to ensure the issue was resolved! More

Wonderful high quality service! Can not thank the Team at Honda Cars of Katy enough! We were educated and helped through the entire process. Honda Cars of Katy enough! We were educated and helped through the entire process. More

Service Dept. representative, Troy, was friendly, knowledgeable, accurate. He my car’s required job as promised and it looks great knowledgeable, accurate. He my car’s required job as promised and it looks great More

Everything was awesome! I asked how long the battery change would be and there estimate of 45 minutes was exactly how long things took to get fixed. Communication was great and everyone was very polite! change would be and there estimate of 45 minutes was exactly how long things took to get fixed. Communication was great and everyone was very polite! More

Bad service, one the deal is closed you aren't worth their time at all. Go to John Eagle or Spring Branch Honda instead. their time at all. Go to John Eagle or Spring Branch Honda instead. More

Excellent service, was in/out for an oil change quickly! Only issue was our request to not put our Ridgeline through the car wash due to recent headlight protection film installation was not followed. Only issue was our request to not put our Ridgeline through the car wash due to recent headlight protection film installation was not followed. More