Katy Honda

fast and friendly Fast and Friendly, did try to upsell transmission flush on my pilot that has 32,000 miles but they were not pushy and the were respectful when I decli Fast and Friendly, did try to upsell transmission flush on my pilot that has 32,000 miles but they were not pushy and the were respectful when I declined. More

Always pleased with the service My experience with Honda Cars of Katy has been phenomenal! The entire experience has been seamless from purchasing my car back in 2016 to having my s My experience with Honda Cars of Katy has been phenomenal! The entire experience has been seamless from purchasing my car back in 2016 to having my service done when needed. Everyone is always helpful and professional. They answer my questions and explain things in a way that I understand. I never have to wait long for my service. They are very efficient. More

Easy A1 service. Great experience. Service rep was prompt, professional and honest (plus spot on) with the duration to complete the A1 service. Convenient to go next door and grab some Service rep was prompt, professional and honest (plus spot on) with the duration to complete the A1 service. Convenient to go next door and grab some delicious Tex-Mex while waiting! More

Great Service Very friendly and fast. Greeted right away. They listen to your concerns, and only do what is needed. The advisor was very thorough on the multi=point Very friendly and fast. Greeted right away. They listen to your concerns, and only do what is needed. The advisor was very thorough on the multi=point inspection More

Friendly & Prompt service Knowledgeable, Efficient, Prompt & Friendly service! They make sure even if your not having every service that is recommended done that day... that th Knowledgeable, Efficient, Prompt & Friendly service! They make sure even if your not having every service that is recommended done that day... that they give you a copy of it so you can review it and plan to have it completed another time. Everyone is welcoming & your wait time is pleasurable with games, tv, candy & cappuccino or espresso! Also, they provide a complimentary car wash w/your service! More

Oil change Quick and fast. Very friendly people. Went early in the morning- they had fresh coffee- the staff got me in and out in no time. Great service. Quick and fast. Very friendly people. Went early in the morning- they had fresh coffee- the staff got me in and out in no time. Great service. More

Poor Service !!! I bought my first Honda Accord in 1989 . It lasted for years with very few mechanical issues. I had 200k miles on the vehicle when I traded it in for I bought my first Honda Accord in 1989 . It lasted for years with very few mechanical issues. I had 200k miles on the vehicle when I traded it in for a 204 Honda Accord. It will be my last Honda. With just a few thousand miles over the warranty, I started having starter issues. I googled 2014 Honda Accord starter issues and thousands came up. I went to the service department and the service advisor stated it is a KNOWN issue with 2013 and 2014. Honda Accords but no recall has been issued.. he said we are not HONDA, but independently owned. Last time I checked, they had Honda Cars of Katy on their sign. So he said it’s a known issue but there is nothing the can do but fix it for $1000. I’m going to a local mechanic who will give a lifetime warranty and only charge $450. Needless to say, I will never buy a Honda again! More

Quick and great service! Basic oil change and tire rotation done quickly and with no problems! Staff was friendly and made he short wait comfortable. Highly recommend this dea Basic oil change and tire rotation done quickly and with no problems! Staff was friendly and made he short wait comfortable. Highly recommend this dealership! More

Exquisite customer service. I’ve had a bad experience in the past here. Express service simply did not fulfill their promises. I was hesitant to come back but I was around the ar I’ve had a bad experience in the past here. Express service simply did not fulfill their promises. I was hesitant to come back but I was around the area, so I decided to stop by. The rep reassured me and went above and beyond to assure I was doing fine. Explained to me the process, checked on me, kept me updated and got me out quicker than expected. Not to mention, he even connected with me through out the experience, so it did not feel like a transaction. More

great service The staff was friendly and was not pushy with their recommendations. Oil change and car wash were quick even though they were very busy that day. The staff was friendly and was not pushy with their recommendations. Oil change and car wash were quick even though they were very busy that day. More