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Katy Honda

Katy, TX

3.9
856 Reviews

21001 Katy Freeway

Katy, TX

77450

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Showing 856 reviews

July 02, 2019

B Hubbard Lance Lantier was very helpful I told him that I was going out of town, but it’s was a 2 hrs wait and he said that he will try to have me out before t More

by Bhubbard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Lantier
July 02, 2019

Great Service! I purchased my Pilot from Honda Cars of Katy in 2011 and have always had excellent service. They have kept me running great for almost 200,000 miles! More

by Katy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando who was very nice and knowledgable.
July 02, 2019

Excellent service. I had an excellent experience, after the diagnosis was made, the problem was quickly fixed. I had my car ready the next day. Awesome service. More

by Martha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager and Carl
July 02, 2019

Came for my free oil change, great, fast service as usual I always come here for oil changes since I bought my car here. I always get great fast service and I highly recommend this dealership. More

by Amatthias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
July 02, 2019

Oil change Keep doing a great job on Bumper to Bumper Inspection,..How the service tech do a brief one on one conversation on what need to be taken care of at th More

by Peteywheatstraw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All employees that help me when i get there
July 02, 2019

seamless and great!! It was a great experience. I went through Express Service ... had a shuttle drop me at home and pick up which made it comfortable. thank you!! More

by sinka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
July 02, 2019

Great service. Bought two Ridgelines from this dealership. Karl in service has taken great care of my service needs for many years. He is personable and cares abou More

by Belva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl in service
July 02, 2019

Service Review Good customer service. They dropped us off and picked us up at the mall while we were waiting for our car to get serviced so we din't have to wait for More

by jong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
July 02, 2019

waste of time and money I watched my vehicle be driven 4 times for a tire pressure sensor calibration. nothing was communicated with me and then the light turned back on a fe More

by tenacious
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cant remember, newer guy there. Great people skills, I'm just terrible with names.
July 02, 2019

Battery service during oil change They told me I had some Corrosion on my battery and told me it would be $30 to clean it I told him go ahead the next time I went to drive my car my ba More

by Kris8312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know that names
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