Katy Honda
Katy, TX
Filter Reviews by Keyword
By Type
Showing 861 reviews
Professional and quick service Professionalism in service is what I would describe my time at the dealership. Since I had an appointment, I was quickly seen and the agent was a prof Professionalism in service is what I would describe my time at the dealership. Since I had an appointment, I was quickly seen and the agent was a professional who gave me all the information I needed about my service. Once done, I was quickly informed and my car was washed. More
Quick service Great customer service. Quick and comfortable environment. Informative about my vehicle. Great experience. Only thing was they didn’t open on time, bu Great customer service. Quick and comfortable environment. Informative about my vehicle. Great experience. Only thing was they didn’t open on time, but wasn’t a big deal. More
Honda Express very helpful and professional did not have to wait very long did exactly what I came in for friendly comfortable waiting are with plenty of coffe very helpful and professional did not have to wait very long did exactly what I came in for friendly comfortable waiting are with plenty of coffee More
Service Mike Rowe was excellent in providing the required service for my Honda. He was very friendly and was very attentive to listen to my issues and provide Mike Rowe was excellent in providing the required service for my Honda. He was very friendly and was very attentive to listen to my issues and provide the required options for repair. Would highly recommend him to the other customers. More
Excellent customer service From the beginning to the end, I was informed of every step and delays. I felt pleased with the service as well. I appreciate the effort to keep me ha From the beginning to the end, I was informed of every step and delays. I felt pleased with the service as well. I appreciate the effort to keep me happy! More
Service department Besides the recall I had clicking noise coming from dashboard when hitting a bump. They fixed the recall and the clicking noise of my Ridgeline In 4 Besides the recall I had clicking noise coming from dashboard when hitting a bump. They fixed the recall and the clicking noise of my Ridgeline In 4 hours. Service advisor Karl Kraig was very helpful and the technician pinpoint the problem right away. They called me when my car was ready and they Even did a car wash. I am very satisfied with the work and no charge for me it was all warranty service. Cheers to all More
Great service: Saturday recall plus service It's hard to get to service during the work week, so I am thankful I was able to get my recall work plus regular service done on a Saturday morning. It's hard to get to service during the work week, so I am thankful I was able to get my recall work plus regular service done on a Saturday morning. More
On time I needed a Recall service. It is easy to make the appointment. The service started and ended at the promised time which is very impressive! I needed a Recall service. It is easy to make the appointment. The service started and ended at the promised time which is very impressive! More
Amazing Service Department Karl is my service advisor, and he is amazing. He always keeps me apprised of the status of my vehicle which not many service advisors still do! Karl Karl is my service advisor, and he is amazing. He always keeps me apprised of the status of my vehicle which not many service advisors still do! Karl truly understands what outstanding customer service entails and always strives to provide such service! More
Great Service Very throughly explain what was check and done to my car. I was very satisfied . The wait was long but it got done before 3 hours before they closed Very throughly explain what was check and done to my car. I was very satisfied . The wait was long but it got done before 3 hours before they closed . More

