Katy Honda

Great but not 5 stars yet. Tech failed to secure air filter clips after inspection resulting in a stop on a busy freeway to correct the problem. This is something that should no Tech failed to secure air filter clips after inspection resulting in a stop on a busy freeway to correct the problem. This is something that should not happen when it’s something they inspect on every car. More

Wonderful Experience! I was very please with my buying experience from Honda Cars of Katy! I was able to lease a ‘19 Accord Sport that I’ve wanted for a long time. The paym I was very please with my buying experience from Honda Cars of Katy! I was able to lease a ‘19 Accord Sport that I’ve wanted for a long time. The payments I was able to get to we’re perfect and far lower than I expected. I received a fair value for my trade in and overall received great customer service! The finance department made all my paperwork a breeze and I was in and out in no time. From choosing a car all the way to it’s delivery, everyone was wonderful and incredibly helpful! More

Disappointed Im so much disappointed in my coming over there. 1. I thought im gonna be paying only the TTL and the upside down of my vehicle. 2. The trade in value Im so much disappointed in my coming over there. 1. I thought im gonna be paying only the TTL and the upside down of my vehicle. 2. The trade in value of my van is a total disrespect. 3. The agent assigned to me just throw to me my key when i asked for it. 4. The final price was just too high from the price given to me by the internet agent. If i might pick up the cheapest, its at least 10000 more than she intially gave me. 5. They checked my credit score only to find out that there is a high interest rate despite of a very good credit score. SUCH A DISAPPOINTMENT. More

Always go the EXTRA mile!! My experience at Honda Car of Katy, from the sales representatives to the service department, is consistently awesome! We've been buying cars there fo My experience at Honda Car of Katy, from the sales representatives to the service department, is consistently awesome! We've been buying cars there for years and have always done our maintenance there too. Currently, our service representative is Freddie Boatright. He's professional, friendly and gladly explains any questions I have. I appreciate all of that. Thank you! More

Great customer service They were very accommodating and worked with us to get ya a good deal on a new van. We are so happy with our purchase. Thank you! They were very accommodating and worked with us to get ya a good deal on a new van. We are so happy with our purchase. Thank you! More

Service dept I was extremely impressed with the service department. This location will definitely be my go to dealership for service moving forward. My service adv I was extremely impressed with the service department. This location will definitely be my go to dealership for service moving forward. My service advisor answered all my questions and did it professionally and very quickly. More

Always great help Danielle is always a great anytime i come in and have a issue with my vehicle she make me feel right at home and always gets me and out! I can always Danielle is always a great anytime i come in and have a issue with my vehicle she make me feel right at home and always gets me and out! I can always count on you guys to fix my issues More

Professional, No Hard Sale Professional staff who wants to meet your expectations. Sales takes a low key but informative approach with no hard sales tactics. Financing personal Professional staff who wants to meet your expectations. Sales takes a low key but informative approach with no hard sales tactics. Financing personal is one of the best I have experienced, and explains terms so it is easy to understand. More

My first service on my new Honda I came in to service my Honda Accord Hybrid 1 week ago and so far not really satisfied with the service. I called in advance to make an appointment wh I came in to service my Honda Accord Hybrid 1 week ago and so far not really satisfied with the service. I called in advance to make an appointment while the service department and when I came for my appointment I had to wait in line just to drop off my car. What’s the point of the appointment if I have to wait my turn. I requested an oil change, oil filter, air filter change and tire pressure check. 45 minutes later a service technician explained that all service was done as requested. I asked him about tire pressure since I knew my tires were low. He said yes we checked them for you. I checked the paperwork to see if they checked my tires and didn’t see anything about tire pressure. 2 days ago my tire pressure notification went off. So now I know for sure they didn’t check my tires. I don’t recommend this dealership for service. More

Used Car The salesman Jason did a good job with sales process, but I was not informed the car was sold to me with bad struts and bearings. After purchasing the The salesman Jason did a good job with sales process, but I was not informed the car was sold to me with bad struts and bearings. After purchasing the extended warranty, I was informed the struts and bearings are not covered. I understand it is a used car, but this issue should of been taking care of by the dealership. Not too honest. More