Katy Honda

front seat driver seat adjustment It was necessary to keep the car for a day to analyze the problem with the driver's seat adjustment. Freddie Boatright was the service agent who h It was necessary to keep the car for a day to analyze the problem with the driver's seat adjustment. Freddie Boatright was the service agent who helped with the problem. He was efficient and capable. Explained everything he had to do to fix the problem. More

Professional and caring. Everyone was professional and listened to what we would like to purchase and could pay. I did not feel pressured to buy. Good customer care. Everyone was professional and listened to what we would like to purchase and could pay. I did not feel pressured to buy. Good customer care. More

Thieves. time waisted, they do not honor advertised price They had advertised on their website a Honda suv 2019 crv Lease for $249 per month and down payment of $2399. It took them almost 2 hours trying to They had advertised on their website a Honda suv 2019 crv Lease for $249 per month and down payment of $2399. It took them almost 2 hours trying to tire us and wear us down and would not honour their advertising. They kept the sales person go back and forth with amounts double the advertised amount, claiming TTL. TTL should be included in the advertised price. Their final offer was $349 plus $2399 deposit. I am so pissed . That so called sales manager wouldn’t get off his butt to talk to us. Terrible dealership, operated by uneducated people. More

Great customer care I always get good customer care at Honda Cars of Katy. The team is very respectful. The waiting area is very comfortable, and there is a private area I always get good customer care at Honda Cars of Katy. The team is very respectful. The waiting area is very comfortable, and there is a private area where I can bring my laptop to pass the time. More

I had a very great experience at Honda Services I gave a good rating because i had an incredible experience with customer service and the maintenance performed on my vehicle was performed in a very I gave a good rating because i had an incredible experience with customer service and the maintenance performed on my vehicle was performed in a very timely manner. More

Exceptional Customer Service Mr Joshua Minor Exceeded My Expectations On My Service Visit. My Appointment Was To Repair Fuel Injection Recall. While There He Noticed My LED Light Mr Joshua Minor Exceeded My Expectations On My Service Visit. My Appointment Was To Repair Fuel Injection Recall. While There He Noticed My LED Lights On My Headlamps Was Out On One Side. He Took The Initiative And Had Both Sides Replaced. I Really Really Appreciated His Excellent Customer Service. Way To Go Joshua U Rock More

Great customer service, easy process Working with Aaron and Parker was easy and seamless. Aaron helped me understand the features of the car I wanted to purchase and Parker managed the c Working with Aaron and Parker was easy and seamless. Aaron helped me understand the features of the car I wanted to purchase and Parker managed the closing process efficiently and effectively, making sure to take the time that I needed to understand my financing. Great work by all involved! More

Service mgr was very helpful and friendly You he service mgr was very fri belt and helpful. He was very good at his job. Assured all of our questions about the service they made on our car. You he service mgr was very fri belt and helpful. He was very good at his job. Assured all of our questions about the service they made on our car. More

Service Trip Got my oil/filter change, tire rotated/balance, and all the recommended services in less than 1hr. They were extremely professional and kept me update Got my oil/filter change, tire rotated/balance, and all the recommended services in less than 1hr. They were extremely professional and kept me updated. My service tech Anthony was awesome. More

Excellent The customer service rep was courteous and helpful in suggesting maintenance issues that needed to be addressed.. I Will continue to take my car to th The customer service rep was courteous and helpful in suggesting maintenance issues that needed to be addressed.. I Will continue to take my car to this dealership for service. More