Katy Honda

Service dept I was extremely impressed with the service department. This location will definitely be my go to dealership for service moving forward. My service adv I was extremely impressed with the service department. This location will definitely be my go to dealership for service moving forward. My service advisor answered all my questions and did it professionally and very quickly. More

Always great help Danielle is always a great anytime i come in and have a issue with my vehicle she make me feel right at home and always gets me and out! I can always Danielle is always a great anytime i come in and have a issue with my vehicle she make me feel right at home and always gets me and out! I can always count on you guys to fix my issues More

Professional, No Hard Sale Professional staff who wants to meet your expectations. Sales takes a low key but informative approach with no hard sales tactics. Financing personal Professional staff who wants to meet your expectations. Sales takes a low key but informative approach with no hard sales tactics. Financing personal is one of the best I have experienced, and explains terms so it is easy to understand. More

My first service on my new Honda I came in to service my Honda Accord Hybrid 1 week ago and so far not really satisfied with the service. I called in advance to make an appointment wh I came in to service my Honda Accord Hybrid 1 week ago and so far not really satisfied with the service. I called in advance to make an appointment while the service department and when I came for my appointment I had to wait in line just to drop off my car. What’s the point of the appointment if I have to wait my turn. I requested an oil change, oil filter, air filter change and tire pressure check. 45 minutes later a service technician explained that all service was done as requested. I asked him about tire pressure since I knew my tires were low. He said yes we checked them for you. I checked the paperwork to see if they checked my tires and didn’t see anything about tire pressure. 2 days ago my tire pressure notification went off. So now I know for sure they didn’t check my tires. I don’t recommend this dealership for service. More

Used Car The salesman Jason did a good job with sales process, but I was not informed the car was sold to me with bad struts and bearings. After purchasing the The salesman Jason did a good job with sales process, but I was not informed the car was sold to me with bad struts and bearings. After purchasing the extended warranty, I was informed the struts and bearings are not covered. I understand it is a used car, but this issue should of been taking care of by the dealership. Not too honest. More

front seat driver seat adjustment It was necessary to keep the car for a day to analyze the problem with the driver's seat adjustment. Freddie Boatright was the service agent who h It was necessary to keep the car for a day to analyze the problem with the driver's seat adjustment. Freddie Boatright was the service agent who helped with the problem. He was efficient and capable. Explained everything he had to do to fix the problem. More

Professional and caring. Everyone was professional and listened to what we would like to purchase and could pay. I did not feel pressured to buy. Good customer care. Everyone was professional and listened to what we would like to purchase and could pay. I did not feel pressured to buy. Good customer care. More

Thieves. time waisted, they do not honor advertised price They had advertised on their website a Honda suv 2019 crv Lease for $249 per month and down payment of $2399. It took them almost 2 hours trying to They had advertised on their website a Honda suv 2019 crv Lease for $249 per month and down payment of $2399. It took them almost 2 hours trying to tire us and wear us down and would not honour their advertising. They kept the sales person go back and forth with amounts double the advertised amount, claiming TTL. TTL should be included in the advertised price. Their final offer was $349 plus $2399 deposit. I am so pissed . That so called sales manager wouldn’t get off his butt to talk to us. Terrible dealership, operated by uneducated people. More

Great customer care I always get good customer care at Honda Cars of Katy. The team is very respectful. The waiting area is very comfortable, and there is a private area I always get good customer care at Honda Cars of Katy. The team is very respectful. The waiting area is very comfortable, and there is a private area where I can bring my laptop to pass the time. More

I had a very great experience at Honda Services I gave a good rating because i had an incredible experience with customer service and the maintenance performed on my vehicle was performed in a very I gave a good rating because i had an incredible experience with customer service and the maintenance performed on my vehicle was performed in a very timely manner. More