Katy Honda

STAY AWAY!! A lot of lies from unscrupulous employees. Pricy/worthless add-ons as nitrogen to your tires and an extra protection to your new car's paint that wil A lot of lies from unscrupulous employees. Pricy/worthless add-ons as nitrogen to your tires and an extra protection to your new car's paint that will cover 12 months (had you seen a car with paint damage in the 1 year?). They offer oil change and then added that to the price tag. I'm not there yet but there's people complaining about how they determine when you oil needs to be changed and there are complaints about how long services take. The guarantees are worthless and some of them are non cancellable. Nitrogen for your tires for 2 years for $673? I bet your tires will worn out anyway. $300 for a guarantee that if the car is theft the dealer will get $2k to apply toward your NEXT purchase. Your will want to finish this transaction before determining if you will get your next car from them. A coverage for your windshield for $800 that will cover 3 replacements UP TO $2,000 that's not worthed. Paying $800 you are already assuming 40% of the POSSIBLE loss. Do your homework and go to another dealership. More

Excellent service, very professional! If you're looking for a great car then this is your place. Even better, ask for Rob White and you will get a top notch experience. He is very personab If you're looking for a great car then this is your place. Even better, ask for Rob White and you will get a top notch experience. He is very personable and values his customers! Great deals, better service! Thanks Rob! More

Sleazy Sales Tactics This was a terrible buying experience (or attempt). We were excited about a car we had just test drove that we thought would meet our needs. However, This was a terrible buying experience (or attempt). We were excited about a car we had just test drove that we thought would meet our needs. However, from the get go, the salesman started playing games. To begin with, he starts with a price significantly above msrp for "add ons" that the dealer puts on all cars, but are not necessary and of little value to me. He asks me for a price and acts offended at my figure (old, lame sales tactic). After a half our of back and forth, he comes back saying he can make the price work with a lease. Rather odd considering I didn't give him a monthly payment target. Anyway, he was unwilling to share any actual numbers or print outs, he just kept jotting numbers down on a paper and showing them to me, but not showing the math. The funny thing is the lease payments he was showing me was with more money down and much higher monthly payments compared to what is on Honda's site... when I called him on it, he pulled his manager in. The manager/supervisor gave me other lame excuses until I had just had enough. They were trying to put me in a lease with very high money factor (the equivalent of interest rate) without even running my credit, which is excellent. They are either dishonest, prejudice against some types of people, or, worse, both. I test drove there due to the convenience of their location, but I would NEVER EVER buy from them. Buyer beware. More

Best Car Purchase Experience This was our third stop while shopping for a vehicle and I wish we would have just came here in the first place. My sales rep, Barry Tankersley, did a This was our third stop while shopping for a vehicle and I wish we would have just came here in the first place. My sales rep, Barry Tankersley, did an outstanding job of making our experience at this dealership so easy and pleasant. He was very helpful and got us into a brand new Accord within 2 hours and we couldn't be happier! I would highly recommend anyone looking for great customer service to check out this dealership and ask for Barry. More

Reviewing Hondas I used to own a Honda, but haven't in quite a while. Nick was very helpful and knowledgeable in updating me on all the features and qualities of a Ho I used to own a Honda, but haven't in quite a while. Nick was very helpful and knowledgeable in updating me on all the features and qualities of a Honda. I always knew they were good vehicles and Nick's assistance is helping me consider purchasing another Honda in the upcoming year! More

Great service! Excellent customer service! He was very patient and helpful. He listened to what i was looking for and made a good deal with me. Very happy overall:) Excellent customer service! He was very patient and helpful. He listened to what i was looking for and made a good deal with me. Very happy overall:) More

Excellent service I highly recommend this dealership if searching for a new or used car. I was very pleased with the level of customer service I received while there. I highly recommend this dealership if searching for a new or used car. I was very pleased with the level of customer service I received while there. More

Great Experience The entire team was a pleasure to work with, my first Honda purchase was an exceptional experience. Nick was very knowledgeable and helpful during the The entire team was a pleasure to work with, my first Honda purchase was an exceptional experience. Nick was very knowledgeable and helpful during the entire process. Nothing but great things to say, I will be referring all my friends. More

Great Service Nick Voss was very helpful towards helping me pick out which car had the best attributes which fitted my style. He is very professional and seemed the Nick Voss was very helpful towards helping me pick out which car had the best attributes which fitted my style. He is very professional and seemed the most acquitted for the job. 10/10 would recommend speaking to him if looking for a car. More

Outstanding service Easily the best car buying experience I've ever had. Nick Voss was exceptional and very knowledgable of the Honda Vehicles. I would highly recommend n Easily the best car buying experience I've ever had. Nick Voss was exceptional and very knowledgable of the Honda Vehicles. I would highly recommend not only Honda cars of Katy, but Nick Voss as an amazing dealer. More