Katy Honda

Salesman I noticed Jesus immediately as we drove up since he was so casually dressed and didn't think he was a salesman. When he introduced himself and I comm I noticed Jesus immediately as we drove up since he was so casually dressed and didn't think he was a salesman. When he introduced himself and I commented on his attire, he said that his priority is helping customers and being comfortable, which go hand in hand. I must say it was very refreshing over the suit & tie attire. Jesus was very friendly and easy to work with. Being fairly new, there were a few questions he couldn't answer but was very quick in finding out the answers. We didn't feel the usual high-pressure sale from him and that is probably the main reason we ended up purchasing the car the same day, which we've never done in the past! We think he will be a great salesman with just a little more experience and we wish him the best of luck in his college pursuit. More

Nice car; clean toilets Ejaz was very helpful and helped us get a good deal on a brand new car. The toilets were very clean and I enjoyed the salesroom ambiance, with it's sh Ejaz was very helpful and helped us get a good deal on a brand new car. The toilets were very clean and I enjoyed the salesroom ambiance, with it's shop and cafe and colourful t-shirts and background music and a Carl's Jr nearby for a quick n easy lunch when making your decision in Houston where the car is king and the women are fresh. More

Very helpful! Justin was very laid back and made buying a car easy and fun. He wasn't your typical cliche car salesman. I felt like he really cared about what I n Justin was very laid back and made buying a car easy and fun. He wasn't your typical cliche car salesman. I felt like he really cared about what I needed and helped me get the prefect car. He was very patient with me and was able to answer all my questions. More

Great and comfortable experience My experience at Honda Cars of Katy was exceptionally great. This is my second car I have purchased at this dealership. Simon D. was friendly, very he My experience at Honda Cars of Katy was exceptionally great. This is my second car I have purchased at this dealership. Simon D. was friendly, very helpful, patient, very knowledgeable and easy to work with. I would 100% recommend him to my friends and family wanting to purchase a car. More

Wonderful and pleasant times I needed a car so I visited one or two dealerships. When I enetered Honda cars of Katy I was warmly greeted by a sales person (Ejaz) who ask how were I needed a car so I visited one or two dealerships. When I enetered Honda cars of Katy I was warmly greeted by a sales person (Ejaz) who ask how were we doing then what can he help us with, and after three or four question he guided us towards what he thought would fit my family the best which was the Honda CR-V, now at this time I myself wasn't sure what to buy, new, used, car, van, truck etc. I wouldn't say I'm a fussy person, maybe the wife will differ but my experience from him greeting us to me driving off with the new car has been one of my best purchasing experiences every weather its was food, clothes, or furniture, his no pressure approach almost like taking with a friend and have him solve my issue. Great Times. More

Easy to buy from this dealer My family and I were looking for a New car... We had looked with other dealers, but Ejaz was a real gentleman and he helped us to get a good deal!!! My family and I were looking for a New car... We had looked with other dealers, but Ejaz was a real gentleman and he helped us to get a good deal!!! More

Satisfied Customer I recently bought a car from Honda cars in Katy, and very happy with everything they did for me. The employee that helped me was very nice and friendl I recently bought a car from Honda cars in Katy, and very happy with everything they did for me. The employee that helped me was very nice and friendly. I had a great experience! and I am very thankful for everything they did for me. I will definitely recommend this dealership next time anyone asks me where to find a good car! More

Got my Honda and made new friends As a business professional, I understand customer service and how it helps or hurts a business. The people I met and worked with at the Honda Katy dea As a business professional, I understand customer service and how it helps or hurts a business. The people I met and worked with at the Honda Katy dealership were all concerned and committed to helping put me in the car I wanted. My sales rep, Derek, had incredible patience with me as I switched from car to car deciding which would fit my budget and which I could buy and keep for the next ten years. He was there to help me and not to just make a sale and earn a commission for himself. Derek worked diligently with Dwain in securing me financing as that became an issue due to some unforeseen challenges I encountered over the past few years. Dwain worked to get me a 2.99% finance rate and never once acted unprofessional or rude. I read in one of the reviews posted here where someone asserted Dwain offended an individual. Many people don't realize that purchasing a large ticket item is a win-win game. If you are nice to people and treat them with dignity and respect, you will get that back in return. They will help you when you help them. Thank you Derek for your professionalism and never-give-up attitude in helping me. Thank you Dwain for going the extra mile and helping me secure financing for my EX Honda. Thank you Saibeth for your smiling face that kept me encouraged when things looked bleak. And thank you Alex for not pushing too hard on the extras ... I know that is your job. And one final shout out to Derek. Here is a young man who understands customer service. He knows that selling a car is not a sprint but a marathon. Thanks for your help Derek and once again, thank you for your service to our country. More

Wonderful customer service! I cannot say how great it was to work with Leah. We had a very unusual situation where a mechanic from another auto shop may have ruined our engine a I cannot say how great it was to work with Leah. We had a very unusual situation where a mechanic from another auto shop may have ruined our engine and we took the car to Honda Cars of Katy for an assessment and to get the engine rebuilt. During the two month process in dealing with the insurance companies etc, Leah was top-notch. Any time that she had additional information on the situation, she provided us with an immediate update (which was better than even our insurance company did!) and she was a wonderful source of knowledge in general about cars. Leah can explain the different aspects of car repair to a non-mechanic (like me), in a way that I always understood exactly what she was saying. Working with Leah (and Honda Cars of Katy) made a pretty horrible situation a little bit better. Also, after this situation, I will never service my vehicles anywhere but a dealership (even for a state inspection and oil change). It truly opened my eyes as to how these mechanics at other shops operate and how powerless you are if they ruin your vehicle (and destroy your engine). We bought a new car from Honda Cars of Katy after this and it will ONLY be serviced at the dealership. More

Lease expiring Getting bored with our CRV and close to term of lease. Been looking at the Ridgeline and found a nice one at a good price. Getting bored with our CRV and close to term of lease. Been looking at the Ridgeline and found a nice one at a good price. More