Katy Honda

My wife and I love this dealership. From the service department to the sales, they make the experience of buying a car or getting maintence done enjoyable. They dont treat you like another customer, its department to the sales, they make the experience of buying a car or getting maintence done enjoyable. They dont treat you like another customer, its more like going to see some friends when going to the dealership. I have bought two new hondas from honda cars of katy and would highly recommend anyone looking to buy a new car check this place out. Plus with the free oil changes for the life of the car I no longer need to pay for oil changes for either of our cars. More

I want to commend Justin and Moussa for their outstanding service and assistance with my new car purchase. They made sure that my experience was a good one and went over and above to ensure my satisfaction. service and assistance with my new car purchase. They made sure that my experience was a good one and went over and above to ensure my satisfaction. I was in a tough place trying to re-establish credit after my divorce and they made things happen for me. I am thankful for their assistance. More

I was extremely impressed by our experience at Honda Cars of Katy. I went in to buy a used car and came out with a new and exactly what we wanted. The best part about the experience was with our Finance Ma of Katy. I went in to buy a used car and came out with a new and exactly what we wanted. The best part about the experience was with our Finance Manager, Alex Young. He did an outstanding job and we appreciated his professionalism and willingness to work with us. Overall it was a great experience and I would not only recommend them to anyone looking for a vehicle, but I will be back myself within the next year to replace my vehicle. Thanks Honda Cars of Katy! More

Very impressive dealership. Especially good was Justin Espinoza. He asked a few questions gave us a fast estimate of what our trade in was worth. Everything worked out great. No muss, no fuss. What a cha Espinoza. He asked a few questions gave us a fast estimate of what our trade in was worth. Everything worked out great. No muss, no fuss. What a change from other dealerships! More

I got quick a response to my online inquiry. I asked for a knowledgeable sales person to educate me on Honda quality and the Civic model. I was impressed with Justin's knowledge. He was a sincere, patient, a knowledgeable sales person to educate me on Honda quality and the Civic model. I was impressed with Justin's knowledge. He was a sincere, patient, and helpful salesman and a really nice person. He helped me get a good deal on the car, and he kept me informed. Justin was with me through the entire process, from signing to driving away in my new car.. He gave me the orientation to the features of the car, and even hooked up the hands free link from my phone to the car. The dealership is very clean, modern, and buyer friendly. All of the employees I met were friendly. I was very pleased with the entire experience. More

We brought a Honda Civic 2010 last Feb 2011 at this dealership. Everything was a breeze. Our sales person was very friendly and all the staff too. Price is a little bit high but since we live in Katy, dealership. Everything was a breeze. Our sales person was very friendly and all the staff too. Price is a little bit high but since we live in Katy, we wanted a dealership near our place. Moving forward to 2013, I went there last October for a routine check-up at the quick service center and the mechanic said that I needed new battery and my car has a small chip and it will not cost me anything because it is still under warranty as as for the crack, my insurance will cover it. After everything was done, they billed me for the new battery since they found out that even though we bought it on Feb 2011, the car was purchased by the dealership on Sept 2010 so my 3 years warranty expired for a month. The manager was condescending with her tones and manners. I wrote a letter to the manager and after a week, I received a nasty voicemail from their office that it was my fault that apparently it was my request to change the battery. Beware of these people, it is a common fact that when you go to a service center, they will try find something wrong with the car so they can sell something. Unluckly, that car was in an accident the following month. I went to the dealership last January, 2014 to file for the GAP insurance per advice of the Honda financial services. I called on Feb 11, to follow-up the status of the claim and he said they are not responsible to this claim and call Honda Financial services. I called HFS and said HCK should file the complete the claim first and they will forward it to the financial services. I went back to the dealership and talked to TJ, from the financial service. I introduced my self and told him that I talked to him over the phone this morning. I explained to him the purpose of this meeting and he said it was maybe cancelled. When he came back he said he did not see my file there and the person in charge is not present. I was still trying to asked him about what he said earlier that my claim might have been cancelled and he rudely brushed me off. The total time spend for the 2 encounters was less than 3 minutes. After he said what he wanted, he turned his back and left. This dealership is only good if you are buying a car but customer service is nil. I bought another Honda at another dealership. We are Honda loyalist. We have 4 Honda cars and an Acura but I will never go back to this dealership. Russell and Smith and Gillman are better. More

I was very grateful for the honest and good integrity of my dealer Holly Le I was feeling discouraged about a car and I was looking for pre-owned but I was blessed to be brought to Holly and she put me in a my dealer Holly Le I was feeling discouraged about a car and I was looking for pre-owned but I was blessed to be brought to Holly and she put me in a brand new car I will recommend any one to Honda Cars of Katy. Thank you, Christina M. Williams More

I had such a great experience when I purchased my first Honda Odyssey on 8/13 that I came back to purchase my second Honda (CR-V) on 1/22/14. The team took care of me and worked hard to get me the car I wa Honda Odyssey on 8/13 that I came back to purchase my second Honda (CR-V) on 1/22/14. The team took care of me and worked hard to get me the car I wanted at the price point I needed to be at for the deal to fit in my budget. A very family friendly dealer. They have a sectioned off kids area with movies and games. The Odyssey grill serving hot food and snacks on site saved us a trip to go elsewhere for some food. I appreciate the honda cars of katy team because they do things right the first time. Anyone thinking of purchasing a Honda should consider Honda Cars of Katy the first time. More

To start, I'd like to say the main reason I came back to Honda, and more importantly to this dealership, is because of Isaiah! I had leased a car in 2011 and the service I got from ALL involved was so pl to Honda, and more importantly to this dealership, is because of Isaiah! I had leased a car in 2011 and the service I got from ALL involved was so pleasant. This experience was even better! I had an appointment with Isaiah at 4:00PM. I arrived at about 3:45PM and her was ready for me. We talked for a bit about what kind of car I wanted and he went and got the keys to both styles. I test drove the one that was available in the color and model I liked. After that we went in and I was met by Dwain. He sat down with me and I went over what I wanted to pay and that I didnt want to play any games or be there for longer than I needed to. Needless to say he got me the deal I wanted and into finance I went. Justin who did all my paper work was just as nice as the others i had dealt with so far! After finance I was shown the ins and outs of the car and on my way i went in my new 2014 CR-V EX This dealership is so pleasant to work with! DONT go anywhere else! GO see Isaiah!! More

I purchased a 2014 Honda Accord LX from Honda Cars of Katy. The LX model has all the features of the 2012 EX Accord, but it also has a rear back up camera on a huge mid screen and a new continuously vari Katy. The LX model has all the features of the 2012 EX Accord, but it also has a rear back up camera on a huge mid screen and a new continuously variable transmission which makes the Accord drive more like a 6 cylinder, but conserve gas like a 4 cylinder. Holly Le, was my sales person. She helped me find the right car and got me a great deal. I would definitely refer her to anyone who wants to buy a new Honda. She knows the inventory and works incredibly fast to get the deal done, she will save you on time, stress, and money. Within 5 minutes of getting to the dealership I was already on my test drive. Holly went over the sales price with me as well as the dealer add ons. I don't have time to worry about maintenance on my Accord so a life time oil change and an extended warranty made sense. Alex, was my Finance Manager he went over my rate and terms, fast and easy. I was out of financing and driving home all in an hour after arriving at the dealership. Good people at Honda Cars of Katy! More